I was going to ask about shipping to hotel as well! I guess that answers my question on that! I can't believe they won't accept shipments! I still haven't received my onsite WC contact info, and my wedding is less than a month away! But, just FYI, I spoke with a girl who got married there in March, and she ended up having Flora as her WC, and of course was not happy about it at the beginning bc of all the bad reviews, but she said she ended up being really good! Let me know if you would like to contact her so you ask her yourself whatever questions you may have, and I can let you know!