Hi Ladies, Â I'm another bride who's having serious issues with the change of WC. In March, Chandlynn confirmed the poolside reception for our Wedding, but after she was fired they changed a few of their policies (and the BIG one is confirmations). Basically, you can only confirm your location once you arrive - but because it was already confirmed to us, we put that information on our Wedding invitations, which have already been sent out. There is another Wedding happening on our day, so our planning has turned into a free-for-all... first come, first serve. Â I'm really unhappy that ROR did not contact brides to notify us of the change in WC. Seems very unprofessional. If they want to change the policy, it should be moving forward - rather than jeopardizing plans any bride made before the change. I've already got quotes from vendors for the poolside reception and now it seems I have to start from scratch. Â Sorry for venting.... ROR could have/should have handled this situation better!