Thanks Laura, I really only decided on the koozies bc I had found them for so cheap, cheaptotes charges a $49 set up fee, which is more than I even paid for the koozies with barry. I really just want my 20 koozies and I will be happy, but who knows what he is going to say, he may just want to give me back my money, but thats not what I want, which is what I said in the email. I mean if you read his page, he says it takes 10-15 days after proof approval, so to me he should be able to do it, dont ask though why it took me 3 months to get mine! Not sure if I believe anything he says really.