Thanks for this list I think it's very helpful information. I likely would have chosen a different travel agent if I had investigated all of this beforehand. That being said - I think the biggest problem I had was lack of communication. Things weren't made clear on both our parts, but we seem to have things figured out for now. Thanks again for these tips! Il know what to ask the next time I am booking a vacation and probably save myself and my TA a lot of hassle in the long run
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Quote:Originally Posted by TA Wendy
Actually one more thing... AshleyL above makes a good point that there should be a list of questions to ask of a TA prior to hiring them. I think that is an excellent idea and I would add that there are also questions an agent should be asking you!
Here is my off the cuff list for both:
Questions you should ask your TA:
1. How long have you been in the business?
2. Do you specialize in groups and specifically Destination Wedding Groups?
3. Are you very familiar with the resorts available at my destination?
4. Have you visited yourself?
5. Will you be there from the start of this booking all the way through till the wedding, and can I call you withquestions when ever I need answers?
6. Can you get good prices for myself and my guests at the resort and if prices drop after I have booked can you get price adjustments?
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Questions a TA should ask you: (and if they dont... buyer beware!)
1. In selecting a resort what is important to you... that it be large, small and boutique, near night life, on the best beach, quiet, great food, price?
2. Where do you envision your wedding... on the beach, a terrace, gazebo, beautiful gardens, in a chapel?
3. Will you be doing a symbolic ceremony or legal ceremony? (Greatly effects how long you must be on site prior to the wedding).
4. May I tell you the differences between booking a group block and booking yourself and guests individually? If you sign a contract rate you need to fully understand what your financial responsibilities may be.
5. May I tell you about the option of Cancellation/ Travel insurance, and exactly how much you stand to lose should you or a guest need to cancel once booked? Could be up to 100% cancellation penalty for late cancels!
6. How many guests are you anticipating?
7. Will there be children or all adults?
8. What is your budget?
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No travel agent should steer you right to a property or make a recommendation to you without asking all of the above. Additionally, any recommendation should be based solely on what is best for the individual client, not the agent's favorite, for whatever reason.
I am sure you all may think of more to add to the list... any thoughts?
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