Quote: Originally Posted by Boo Oh that is just ridiculous! I find I can still get an email once a week / every two weeks. I usually send an email (I have began to compile questions though and send a couple at once). Then if there is no response in one week, I send another email as a 'friendly' reminder. Once I did go above Ana to the Sales Manager I believe, and got 2 emails from her within 24 hours after that but now back to weekly. It is ridiculously frustrating, I have been planning this thing for 5 months!! Only 7+ months to go.
On a separate note, have any of the ladies been able to get a room upgrade. We are fine but my grandparents got the garden view room, we splurged just a little got the basic ocean view room. I was hoping to have them upgraded to ocean view or ocean front would be even better – has anyone had much luck with this? What is the sales manager's email address?
I'm going on almost a month without a response and my wedding is in July. I sent her a reminder on Friday but still nothing.