Quote: Originally Posted by michelle2011 Artistique - Those photos are STUNNING. I love them. Such a beautiful place to get married. I can't wait! Thank you!! It is such a gorgeous place to shoot! It is our favorite hotel in the Riviera Maya.
Quote: Originally Posted by diamondpooch On a side note, to all you ladies who have already gotten married, how were the rooms? I never read much about them in the reviews, but would really like to hear some feedback. Temperature control issues? Bugs? Bed comfort? Anyone have anything stolen? We have stayed several times (Palace only), and totally love the rooms. Once we had ocean view, then another time one of the buildings further back. The beds are typical Mexico, not that comfy but just call the front desk and ask for a mattress pad. They have big, thick ones that are great! You may need to have two, I think we did once and they are really nice. Good pillows too. The stone rain shower is really awesome and there is a tub with shower as well. There are double bowl sinks and plenty of counter space in the bathroom. The toilet is separated by a door which is nice. All of the rooms have either a balcony with chairs or a deck. They also have a rack to dry your swimsuits out there which was super handy. They keep the fridges well stocked even though they aren't super cold. We never had any issues with the ac, which worked great! It does turn off when you aren't in the room though, so it takes a few minutes to cool back down when you return.
They have these funky things next to the door which if you wave your had over, you can tell if there is anyone in the room. Green means empty, red means someone is in there. I think they use it when doing turndown service to see if you are there or not. Lights are on motion sensors too and will shut off with no motion. The only potential negative is that the rooms can smell a bit musty, which is also pretty typical for Mexico. It is just so humid down there! The housekeeping service was really good, the only thing is double check your glassware. We had a dirty glass to start with and they don't seem to switch them to clean ones during your stay.
Never had anything stolen but always used the safe. We left the laptop out when we got there one day, and had a nice little note on it from HK suggesting that we use the in room safe. They are roomy and easy to use. DEFINITELY keep your passports in there!
We have been there in October and January and saw virtually no bugs either time. There were a few on the mini golf course which is in the trees but other than that, nothing.
Let me know if I missed anything!