We started with Flight Centre and I was not happy with them. We went in Jan. and were originally looking for Nov 2010, and they indicated that we'd left it a little late. We were still new to the process and got a little freaked out by that. They passed all our info the the group department, which yes, they only contact you by email. She kept going MIA on us. We ended up changing our dates to Feb 2011, to which she told us that the packages weren't available until summer, to let our guests know they'll need to pay a deposit then, and full payment by november. That was it. Period. No mention of even trying to secure a wedding date. She seemed to be focused strictly on group travel, and not anything to do with the fact that it was a wedding we were trying to organize. From that we found someone else to work with. Again we're doing it all by email. I would love to recommend someone to you, but don't know what's out in Toronto. Do you have Maritime Travel? They were highly recommended to us.