While I am not happy to hear that people are having bad experiences with their TA - I am relieved to know its not just me.
Mine is BRUTAL!!!!!!!!!!!!!!!!!!!!!!!!! She didn't get us a good group rate, AND then told us to book right away and call everyone and it's been 2 months and the price on redtag and sunwing have not changed, so I dont know what the rush was!! AND she never replies to our email questions. She is gone every week to another country (her job, I know).
BUT the worst part is, she is my FI's groomsman's mom, which is why we worked with her...but when it came to making the deposit for our group, she told my FI she would send him a cheque for the deposit if he puts it on his credit card. 2 MONTHS AGO!! AND WE HAVEN'T HAD IT YET. I know she will pay it, I mean her son is in the wedding,...but she's just so forgetful that it's pissing me off.