Janelley100

Unless things have changed since we went in July....there is no possible way to book before you check in. They apply a credit to your account upon check in. The only thing you can schedule ahead of time are spa visits. It is really frustrating, but they won't budge on it. The tours do fill up fast, but all of our family got onto the tours with no problem. Just make sure you check in to the tour desk as soon as you check in. No matter how tired you are....make the time to sit down and endure the tour schedulers! LOL Â

Just wanted to chime in and confirm Tricia's response. I had asked about bringing an ipod and they said, No...bring a cd. So I brought a cd with the cover listing the songs titles, numbered and what they were for (1-Guests Mingling, 2-Wedding party Entrance, 3-Bride entrance, 4-Signing of certificate & kiss, 5-Exit). We confirmed all the songs and what they were for with Lily (WC) at our meeting. She said that an assistant would be playing the music. I'll be honest...I never saw the player or the assistant controlling things. Of course I was in a whirlwind of heaven....but what I will say is that all the songs played like they were supposed to and at a very nice audible level. There are actually little speakers in the grass all the way around the gazebo...so you can hear the songs as you are taken around the walkway by carriage or golfcart. And they would fade out when necessary...not just be abruptly cut off. I had imagined the sound of a record cutting off mid song when I got to the alter....LOL. Not so....the music just faded out very nicely. Â The one thing I will say is that the song played fo the signing of certificate and kiss are the same song....they fade it out between the two activities because these activites take very little time. Then as we kissed we heard the champagne bottles pop open in the bac ground and drinks were being passed out right afterwards. We had a toast and then Lily very gently came to the front and asked everyone to follow her out to the walk way for a flower toss. Everyone headed that way and there was an assistant passing out the flower petals (THAT I did notice!). Lily stayed behind with us and lined us up for a picture. Then the exit song started playing and we walked out of the gazebo into a mess of petals....it was great! Looking back at pictures I had the biggest smile I think my face is capable of, and several of my family members said that was such a cool touch. The morale of that story is...if you are wondering about timing....no one really noticed the exit song all that much. We put so much thought into our songs...and I think the most important ones that people really got to hear and enjoy were the first 3. The kiss/signing song and the exit song are not played for long and are faded out around the ceremony. Â So based on my experience I would say focus most of your thoughts on the entrance songs and when picking an exit song...pick something that has a great beginning because you exit so fast out of the gazebo and after that you are off to mingle, swim, party, cocktail it up and enjoy the rest of the day!

Congrats to you amh777! I LOVED Beach palace. Actually my entire family loved it. We actually went up there for two seperate days of our trip. It is completely different than Moon Palace...a bit trendier, with a FABULOUS rooftop pool with the most amazing view!!! The beach was beautiful too....hence why we did the TTD photos there on our send day. Plus you are just a walk away from the biggest shopping mall there! Â Goodluck with your planning....I'm sure it will be fabulous!! Â PS - To the girls asking about how they get answers to questions from their WC's on things like scripts, flowers, cake, decorations, etc....my recommendation to you would be to do a Word document broken down by subject. This has worked for several other brides on this forum and it worked great for us too. Not only did it cover several topics at once with one email....but it made it easier to organize my thoughts. Instead of just shooting out a few or several emails with various questions in them. Plus....the answer to the script question is (Yes - you can write your own script as long as it holds certain elements - See the MP 2009 thread and various reviews of past weddings). Â Â Â

Leigh did a great job on here review of the restaurants,...and from our experience I would have to concur with almost everything she mentioned. However, I just wanted to say one thing about the restaurant Palapa Fragata over on the Sunrise side. This place was awesome!!!! During our stay we ate at the Bugambilia and the Mo-Mo-No-Ha-Na restaurants on the Sunrise side. The rest of our time was pretty much spent on the Nizuc side. One afternoon while we were swimming on the Snrise side, the kids found a brick oven pizza place right out by the pools and that was a treat!!! Very thin crust, made how you want it, brick oven pizza and we didn't have to get out of the pool! Back to Palapa Fragata - this place is out by the pools (ocean front) in a glass enclosed hut type building on the Sunrise side. Al-a-Carte. They had the best gaspacho and mexican shrimp cocktail appetizers, and we each ordered a different dessert and passed them around. But the main course was amazing!!! They bring out these large square grill-like plates (the meat is still sizzling) with all kinds of meat on them. You choose from Seafood, Seafood/Fish, or Meat/Fish combinations. We ordered 1 of each combination for a table of 6 and there was almost too much meat for us all. Each plate comes with a side of the garlic mashed potatoes as well. Every type of seafood, fish and some chicken and steak were on these grills and it seemed very fresh! Out of all of the restaurants...including Los Caporales, Arricefes, Bugambilia, El Carobeno and the many other small restaurants...this one was our favorite BY FAR!!! Have fun!!!

Goodluck Slapsappyhappy!! You will have a blast!!! PS - I finally got some of my TTD photos (unedited) up on an online album. http://picasaweb.google.com/114265525538482673221/Beach?authkey=Gv1sRgCP_3xuOZgOjPOA&feat=directlink

Finally uploaded a few of our TTD pictures. These have not been edited yet though. http://picasaweb.google.com/114265525538482673221/Beach?authkey=Gv1sRgCP_3xuOZgOjPOA&feat=directlink

Seemed like about a 15 minute bus ride.....and it is a $24 cab ride one way for 4 people. Hope that helps.

I agree with asbarret....it takes a long time to book everything. I estimate we sat at the spa desk for about 30 minutes and the travel desks for another 30 or so minutes to get our tours booked. We booked the trip to Isla Mujeres and the Tulum trip, but cancelled the Tulum trip after we got back from Isla Mujeres. It is a LONG day of activity, so we just decided to go back up to Beach Palace again instead and walk to the mall. We also used our $300 spa credit for a couples 50 minute massage. It was incredible....other than the paper underwears they make you change into! LOL Seriously the spa is amazing...I wish we would have booked more time there.

1. Sashes and table runners came from CV Linens. I just added a link to their website in the review under Decor. We used Aqua - Standard Width Satin Chair Sashes and Aqua Satin Table Runner. They looked great!!! 2. Tucan Gazebo - Farthest gazebo to the south in the Nizuc section. It has a super long brickstone walkway and the carpet they laid out was a tan color (not the red as they have in the photos). 3. This is a hard question for me because I think we all have varying levels of expectations when planning. As well, some details are very important to some and those same details could mean the slightest to others. So, I suppose that after reading the reviews ALL over the place like everyone else....and paying the prices to go to an upper end resort...I assumed that "small" details would just BE. For instance, a smooth checkin with someone acting like they knew you were there with a group to be married....like they knew you were the bride and groom. In fact, all of the details of check in....not just here's your bags, go to the front desk and then be escorted to your room. Isn't it supposed to be handled just a little bit above the bar? I assumed so and don't feel as if they achieved that with us. Or how about little details in the room. Turndown service? For some reason I thought this was a nightly part of our room package....but alas...it didn't happen. A surprise in our room? Such as....a bath...or flowers...or SOMETHING? Not this time. These are just a couple of the details that I recall off the top of my head. All in all....we were very pleased with the resort...the food, the rooms, the pools and the people. You never walked by a staff member without receiving an "Hola". It was very nice! Looking back, I wouldn't have done anything different given our family group that we went with. Everyone was taken care of and ultimately left happy! However, we are looking forward to taking a trip with just the two of us to a slightly more secluded spot next time. IT IS what you make of it and we MADE it a Fantastic time!!!!!!!

Ladies, Finally got my review up....sorry it took a week longer than I thought. Feel free to ask any questions. I put a link at the bottom to a few of our photos....but there are so many more. I'm at work right now, or I would post a ton of photos on the thread. So sorry it isn't more colorful at the moment. http://www.bestdestinationwedding.com/forum/thread/62652/janelley100-s-moon-palace-review-07-17-10#post_1379507

Orionandmari, WOW, you looked beautiful! And those flowers looked amazing! Congrats!!! Janelley100

Overall, we had a great time. The resort was beautiful and very accommodating to our group. My expectations from reading reviews were pretty high and most items were fulfilled...but there were some small details that I ultimately had to relax my expectations on in order to have a wonderful time. Here is a link to just a few of the over 700 photos taken from our trip. I will a link to more when I get them. http://geojoe.zenfolio.com/p906622515 Good luck to all and feel free to ask any questions you like.

Wedding Attire Bride – Dress from Helena Bridal....knock off from China. http://www.helenebridal.com/Wedding-Dresses/WD0645/ Paid about $230 including shipping. Then had a local seamstress take it in (quite a bit) for $115. This included two separate fittings and a carry on bag. Shoes were silver sandals from Off Broadway Shoes. They had a silver skull charm with cross bones on the toe. Hair feather and jewelry (earrings, necklace and bracelet) came from Icing (Claire’s type store in the mall). I had a french manicure done on toes and nails at home before we went. The “something old” was a pair of skull charms that had been hanging on a small chain from my husband’s rear view mirror for years. I snuck them out of his truck the night before we left...he had no idea. Then wore them as an ankle bracelet on the wedding day. When he saw them I thought he was going to cry....it was perfect! Bridesmaid – I let Dani pick out her own dress....and she picked out a short black flowy dress from JCPenney. She purchased similar black sandals with a skull and crossbones charm. Flower Girl – My poor little girl is such a tomboy...so I found a cute white summer dress at The Children’s Place and some white lace bottomed Capri tights. The dress looked very Mexican with the brightly colored embroidery on the side pockets. It was perfect!!! Groom and Groomsmen – One evening we were at Gordman’s and found linen pants and matching shirts for $27 and $19 a piece. So we had both guys meet us up there and try them on. Luckily they all fit!!! Then we got to Moon Palace and my husband found a gorgeous white cotton shirt in the gift shop for $28usd that he liked even better. I’m glad he switched because it made him stand out a little more from the other two. They all wore flip flops. Ceremony The ceremony was beautiful. The song list was as follows: Guests arrived – “Honor Him” by Hans Zimmer Wedding party & Horse carriage entrance– “Now We Are Free” by Hans Zimmer Bride entrance – “Bridal March” by Jonathon Cain Signing of certificate/Sand ceremony/Kiss & Toast – “Earth” by Hans Zimmer Exit – Chariot’s Rise by Lizzie West There are in ground speakers all around the gazebo, so you can hear the music as the horse carriage goes all the way around to the drop off point. The funny point was as we went by the gazebo my husband refused to turn and look at me...he was already in tears. But in the video you can see him turn around and look out after we went by. Kind of sweet! After we arrived, Lily was standing at the end whispering for me to stay seated and let my dad get out and come around to give me his hand. Then as I stepped out of the carriage she stepped around the back and fixed my train. She gave my father instructions at that time on how to hand me off to the groom. Then the bridal song started and we walked. It was amazing! The breeze was nice and the birds were doing their typical chirping (you will see). The day was perfect!!! My officiant had very good English and read the modified script exactly as we emailed it. My daughter was a part of our sand ceremony (representing all of the kids between us) and everyone cried when she stood up to pour her portion. As we kissed, the pop of a champagne bottle went off and we were all toasting soon after. Then Lily lined everyone up outside and we walked out with flower petals being tossed. Afterwards we all walked over to the grassy area in front of the ocean and took pictures for a while. The wind was blowing pretty good at this point so my hair (which I wore down) was blowing everywhere! The pictures still came out wonderful. Then we all went back to our rooms, put swimsuits on and headed to the pool for the afternoon....it was the best time we had in the pool as a group!!! Photography My brother in law is a professional photographer and he provded the photography for our wedding as a present. With our budget, it was a blessing! I just saw all of the shots last night for the first time and was blown away! I will share as soon as he is done editing. We did go up to Beach Palace the next day on the free shuttle bus and took our wedding clothes to do a TTD session. This was so much fun and the pictures came out fantastic!!! Also, while shooting people were watching and saying congratulations the entire time. Then a beach vendor walked up and acted like he was trying to sell us some jewelry. My husband and BIL both said “NO, we aren’t interested”, but the man took my hand and said “For you, today, is free” as he hooked a very pretty silver dolphin bracelet around my wrist. We tried to pay him and he said he just wanted a picture with us as payment. So we did! I haven’t taken that bracelet off since we have been back. Décor We went very simple and didn’t want too much with suck a small group. I ordered aqua chair sashes and table runners from CV Linens http://www.cvlinens.com/. They arrived in about 2 days and were very reasonably priced. A table runner was placed on the alter. I requested to have two arrangements on the alter versus a free bouquet (since I brought my own flowers). It was no problem and came out very tropical looking. Flowers Due to the cost of flowers at Moon Palace, I decided to make my own bouquets and other arrangements. They turned out perfect and cost me about $100 to make overall. I probably spent about 2-3 hours making them all after watching youtube “how to” videos. It was fun and I have my bouquet hanging above our dresser now. The free bouquets I traded in for arrangments for the alter. Cake We had the cake delivered to the reception dinner instead of the ceremony. This worked much better because no one was hungry for cake at 1pm in the hot afternoon. Instead the cake was on a small table next to our seating area. The cake was large and looked exactly like the Free cake picture they sent out (cream colored with the peach colored roses on top). They did wrap the bottom with the black ribbon I provided. My only hesitation before I saw the cake was that our friends said the cake was covered in fondit when they got married...and it had fallen over to the side a bit. Well, our cake only had fondit roses and was instead iced in a whipped frosting with strawberries inside! It was fabulous! (Although all cakes in Mexico are “wet”....and we never got used to that. We kept saying...as soon as we get home we are buying a “real” cake!) Reception Dinner The dinner was very nice. We had reserved the semi-private terrace outside of the Arrecifes restaurant and the table runners and votives were decorating the table, along with the small “Something Blue” candle at each place setting. The food was fabulous and service was great. I had read it can be slow service sometimes, but we did not experience this. The waiters were always right there filling up our wine and champagne glasses and food was plentiful. The presentation was interesting and the breaks between meats allowed for multiple toasts!!! The flower centerpieces from the ceremony were supposed to be at the reception table somewhere, but they didn’t make it. I’m not sure what happened to those centerpieces after we left the gazebo. However, the table looked wonderful and everyone had a great time. The kids went to the nightclub after dinner and the adults went down to the lawn chairs by the beach and smoked cigars and drank champagne for quite a while afterwards. Fun times!!!

Activities OK, so planning activities for a group of people who aren’t all arriving the same day is a nightmare...especially when they have to be checked in to book anything with their points. However, we did all manage to get on the ferry to Isla Mujeres on Friday together. This was quite the adventure!!! The ferry ride is super cool....but very, very loud as they do skits on a megaphone the entire way over and back. So if you are thinking that you will enjoy the beautiful water and sounds of the waves...think NOT! Then, as you pull up they will explain that you can either swim with the dolphins or go on a boat tour around the island for the next 3 hours before lunch. If you don’t pick one of these options you basically sit there for 3 hours. I’m not kidding you!!! Where they drop you off at is not in the town. However, you can take a taxi to anywhere on the island...just remember to find out where your ferry will port when it makes it’s trip to the town portion of the island. So my family decided to take taxi’s to the town and rent golf carts to drive around in! They were $45 a cart for 4 people. This was a BLAST!!!! We ate some of the best seafood on the island, enjoyed super cold cervezas and did a bit of shopping! The water is so beautiful on the North side of the island!!! This trip leaves at 7am and gets back around 4-5pm....and it is a LONG day!!! Given all of that we decided to cancel our trip to Tulum as we were so BEAT!!! We instead went up to Beach Palace for the day on Sunday. They have a 12-4pm, 2-6pm and 5-9pm Courtesy shuttle from to Sun, Cancun and Beach palace everyday. However, a taxi ride back from Beach Palace is only $24 one way for 4 people. So we went at 12 and came back on our own around 7pm one night. It was great!!! Wedding Coordinator What can I say...Lily was awesome! She always communicated promptly, even 8-9 months out. We met her the next day after arrival and walked through every detail. She has a detailed list with everything you have already discussed via email marked down – so you are just confirming decisions. She also took everything, including my dress. I didn’t have to have my dress steamed, as the humidity was so high that she just hung it in a high closet for the wrinkles to fall out in. It worked! I did have to pick my dress up from their office the morning of the wedding, as they never delivered it to our room. She was awesome though!!! She directed the entire processional and told us exactly how it would go from start to finish...and it did! We brought her a box from Bath & Body works and tipped her in cash after the wedding. Wedding Package We selected the Free wedding package and added on the horse carriage ride (so worth it!) and a bag of flower petals to throw after the ceremony. Total cost $170.00. I thought I would buy flower petals before we left and take them with me, but after a lot of thought I decided to cut my cost in half and just buy them there. I didn’t care if I had petals all over the table at the reception since I was taking votives and table runners. Save the Date & Invites We used Vista Print for a tropical Save The Date large postcard. I think I had a coupon to get them half off. Pretty cheap!!! Since all of our invites were going to family and a couple of friends, we decided to wait until we knew who were actually going. Once we had the list of confirmed guests we bought a box of invites from Michaels and a flip flop luggage tag for each person in the family. Everyone (especially the teens) loved the luggage tags. OOT Bags The OOT bags were pretty simple. I found large mesh beach bags on a clearance shelf at Walmart one day. They had an aqua and white tropical pattern on them and cost about $3.00 a bag. So I bought all 8 of them. Contents included: Pepto packets, band aids, anti-bacterial gel and Tylenol travel packets in a Ziploc Boxes of Chiclets gum Packets of silly card games for the teens Obnoxiously large sunglasses for each teen Pashmina for each girl (ordered from the Pashmina thread) Key holder and coil wrist band from OTC Large tubes of aloe vera gel from Dollar Tree Addressed and stamped postcard for each family to write a message on and put in the mail at the front desk back to us. Most small items came from Dollar Tree. I purchased the postcards and stamps at the Moon Palace gift shop. All in all I believe I spent around $120 for the bags and contents. The favorite items were the pashmina’s and the aloe vera gel. So many sunburns happened and no one really thought to bring any with them. The smaller girls were always wrapped up in the pashminas when we were at restaurants or on buses.

Hello all!!! Well we made it back and have recovered finally. Thank you all for the ideas and inspiration you have given us over the past year...we couldn't have done this without you. And thank you Tammy for creating this forum and being such a fabulous TA for us!!! Now, on the review....I hope this is detailed enough. It's funny what stands out after you get back. Please feel free to ask questions if you have any....I'm still around! Summary: Miami Coordinator: Claudia On-Site Wedding Coordinator: Rosa Lily Wedding Date: Saturday, July 17, 2010 Wedding Week: July 13 - 20 @ Moon Palace Ceremony: 1:00 p.m. Tucan Gazebo Reception: 6:00 p.m. Arrecifes Restaurant – Brazilian (on the Terrace) Photographer: Joseph Leonard (my brother-in-law) Guests: Bride & Groom + 15 Travel Agent Well, most of you know have probably seen my posts regarding destinationweddings.com, so I won’t go into detail on my experience with them. In a nutshell, they provided poor level of service – if any at all, and their pricing was higher than I ultimately received elsewhere. We started planning our wedding back in August of 2009 at which time we booked our wedding and hotel with the Excellence Playa Mujeres resort. This resort was all-inclusive and beautiful in the photos with great reviews. However, it was adults only. Out initial thought was that most people wouldn’t come to our wedding....we were wrong. Although our wedding was small, it was half made up with our teenage nieces and nephews. So we cancelled our contract with Excellence and switched to Moon Palace. Our best friends had been married there just two years ago, so we had a good resource of information and pictures to base our decision off of. After a great deal of complaints from our family members regarding TA at dw.com I took a chance and switched to Tammy Wright at Wright Travel (you know....our one and only Tammy who runs this site!). She was awesome!!! Not only did she always communicate with me in a timely manner, but she also saved us about $800 on our reservation. Looking back, I’m not quite sure what our previous TA was doing to have our pricing that much higher. She emailed all of our documents right away and responded to my emails when we found ourselves in a crunch on our return flight. (See Airline) I never worried after we changed TA’s and would recommend her in a heartbeat! Airline Our flights were booked through Continental. Long story short, we decided to take my 9-year-old daughter with us in January. However, we had already booked our flights back in August. So to give you an idea on the pricing....our round trip tickets cost $258 a piece. My daughter’s cost a little over $700 by itself. Crazy how a few months can change the price so drastically! The positive note was that she was free at the resort the entire trip due to their Kids Stay and Eat Free promotion. As far as service, Continental was great. I had an overhead bin to myself for my dress and the flight was smooth. No upgrades, but we were happy! The trip back was pretty interesting as our flight from Cancun was delayed an hour. We had 35 minutes to make our transfer through immigration, customs and get to another terminal in Houston. But we made it!!! I emailed Tammy our potential problem and she emailed me right way to make sure we were ok. I believe if things had gone awry she would have stepped in and did what she could to get us home. Hotel Aaaahhh...Moon Palace! What a wonderful resort Moon Palace is. I am not a very seasoned tropical resort traveler, so I don’t have much to compare it to...but here are my thoughts. When we arrived we were picked up by the transfer company (they were holding a board with our names on it) and taken straight to the resort. The ride was super short, maybe 10 minutes....but the thing I noticed was the road construction right in front of Moon Palace. We found out that the construction is building a bridge over the current road to clear access directly to Moon Palace due to the United Nations Convention on Climate Change that will be being held at the Moon Palace on November 29 – December 10, 2010. So for those of you planning weddings during that time I would recommend you talk to your wedding coordinators or travel agents about this. I can only imagine that the hotel will be booked at a high level and have security like crazy! See website (http://cc2010.mx/swb/) While we were there the Atlanta Falcon cheerleaders were also there to photo shoot their 2010 summer calendar. Just for them they installed metal detectors at the front doors of the Sunrise section (where the cheerleaders were staying). It was kind of bogus because we could walk right in through any other door in the hotel. However, I imagine while the United Nations is meeting....the security will be much tighter. Back to my opinion on hotel...so we arrived finally. The drive in was beautiful...you are literally driving into a compound in the jungle. Lizards and animals all over! We pulled up to the Sunrise section, the driver got our bags out and then the bell boy said...”Wait....they are at the Nizuc section.” So the driver put everything away and we headed over to that section. We pulled up...same thing...the driver got our bags, the bell boy tagged them and told us we could check in. No cloth...no flower...no drink as I had always read on here. (This is where my expectations had to just relax - or I would have started saying...HOLD ON!!!) We checked in and they gave us our key, explained the resort and told us we could go with our bags to our room. So we did....no mention of honeymoon desk...no mention of us getting married. Hey, maybe they didn’t know. SO we went to our room....LOVED IT!!! We had second floor room in the Flamenco building with a partial ocean view. It was fabulous!!! The bellboy brought our luggage and showed us the room. The mini fridge was nice...but we never touched the alcohol in the room. Heck, we didn’t need to! LOL We were busy the rest of the day and decided to do all the other check-in items the next day. The next day we checked into the activities desk to turn in the points. We decided to go on the ferry to Isla Mujeres for shopping and the bus to Tulum. We had previously booked a couple’s massage as well for that afternoon and had to check into the Spa desk to turn in our points for that. (TIP: It is a long check in process for the spa if you don’t check into the Spa desk at the hotel and have your booking slip they give you when you arrive at the spa. This is something my brother found out the hard way the day before!) Then we checked into the honeymooners desk. (I’ll tell you that we tried to do this like 4 separate times and either they were gone or they didn’t understand us when we tried to check in and kept pointing us to the activities desk). Finally a lady understood that we were getting married (sheesh!!) and handed us two t-shirts and scheduled to send over “amenities” the next day. The amenities were a bottle of champagne, a white rose on the bed and a small cake that said “Enjoy Your Honeymoon”. (We weren’t married yet, but oh well! LOL) We received turn down service 3 nights out of our 7 night stay and no cool towel animals or any other surprises that I remember. All in all I felt as if the staff never really knew that we were there to get married. We were just another couple with a kid on vacation. But we had a great time and I would stay there again as the resort was beautiful. ***This review will be in several posts so please wait for them to post before commenting! Thanks!