Ok, this is the response I got back from Lillian about using outside vendors and fees: What kind of outside vendors you need?? maybe I can help you to contact them, usually you don't have to pay a fee for them, they just come to bring the stuff and leave the hotel, and then come back to get their stuff, but if you have something in mind maybe I have contacts that can help you. let me know. It seems that each WC is providing a slightly different answer to the questions but if other brides are not having difficulties, then that makes me feel better.