Hi All, My only comment is to make sure you get a copy of any payments you make for your wedding, print them out and bring them with you. As you update and make changes, you should have a revised chart with payments sent to you. PRINT ALL OF THEM. My WC didn't have the most up to date, so she didn't see that we had already paid for one of the items she thought we hadn't. I had heard this from another bride as well. The organization skills of Sandals as a whole is not what most of us are used to, and I'm sure it has to do with so many people being involved. Once you get to the site, your WC will do whatever you want. I had Nickesha and she was great. GOOD LUCK!!!