Hi there!! My fiance and I have chosen Dreams Palm Beach as well. We are getting married on May 7, 2010. Melani, like Erinsny said is very nice and extremely helpful. She responds to e-mails rather quickly, sometimes within the hour. I have had 3 or 4 phone conversations with her now and she seems great! She is willing to help in anyway she can. I've spent a lot of time on trip advisor reading all the good and bad reviews about Dreams Palm Beach. I find the bad reviews are around mosquitoes, or waiting 45 minutes to eat dinner at the restaurants. The good reviews, talk about how beautiful the resort is, clean rooms, good food, and extremely friendly staff! It was on our top 3 list, and after speaking with Melani, we made our choice quite easily. The other co-ordinators at other resorts aren't as fast in their responses. We e-mailed the Paradisus Palma real 3 weeks ago and just got a response today! Hope this helps!!! Good luck in your planning!