Thank you guys so much, I searched for it on here, but didn't find any results, so that other thread was very helpful Josie! Also, thank you Shelby for that pm, it was very helpful!
All in all, magically she replied today, and she got me in the path I wanted to be in, so now I feel relieved!! A little bad for overreacting, but that's exactly why i posted the question here. I wasn't really sure what to expect from them, as I don't do this everyday obviously, nor was it made very clear! So she responded to an email I wrote shortly after posted here, and all is well! I also didn't personally know anyone to have gone through a dw, so it is a little strange. Having these little, important details made out to the very last minute can be a little stressful, so all of this just puts my mind at ease! Thanks again, for all the help! I was worried because I didn't want to go two more months stressing for nothing, when a quick email(s) would have put my curious mind to rest Also, when their website quotes them being "dw specialists" and "dw planners," it made it seem to me that they were something besides a travel agent!! So, now that I have heard from other people, I know what is the norm, and what to expect So thanks to all, and sorry for posting a thread that already existed!! I know for next time.