Too funny that you're from London. We still work in London and pretty much do everything there except sleep! LOL. We are with Sell Off Vacations (QUEENS AVE LOCATION). We had some issues with the Jelna location so they switched us, since the switch I have to tell you that its truly been an amazing partnership. Dena (our TA) has been very helpful and always wanting to find us the best deals and provide us with perks. I'd recommend them 100% but again, the QUEENS Ave location ONLY. Let me know if you need more info. Our tour operator is Sungwing. We're flying out of Toronto. Still the best deal. Dena got us rooms in Toronto for $89/night and that includes our parking for the week, could not be beat. Our flight is @ 6:20am on the Sunday morning, no use in traveling at night for that price. Let me know if you need more info!