Melissa Gomez is the best! I was assigned to her at one point. But then was passed around to four different wedding coordinators because Lisa Lizano got promoted to supervisor. After given the wrong information Melissa Gomez was the only one that responded to my emails, picked up my phone calls, and actually made the resort respond back to me. Without her I probably would still be waiting. I have Janina Mendoza right now and so far so good. (lets keep our fingers crossed!) But Melissa is WONDERFUL!