Can I vent...Sorry ahead of time.
We were so excited for our wedding a the Barcelo Palace next April and still are excited, but we are so fed up with the WC and how their first response is NO we can't do that or to do what we pretty much consider over-charging on basic stuff has gotten us quite frustrated!
I wish that i had the general managers email, because we are very very upset!
The 2 biggest things are I think that the strawberry passion package is for an outdoor beach reception...I understand the extra charge because they do not have kitchen right there...but to say they are going to charge 66 per person plus a site fee of 3500 which is 175 per person for the first 20 people for an open air grill or one of the a la cartes that is already closed on Saturday night seems out of control.
Secondly my friend got married at the RIU 2 months ago...there was no extra charge for bringing in someone to do her hair or makeup, the WC set up group dinner reservations in advance, they delivered the guests bags for free, and overall made them feel as though they wanted their business...all these extra vendor charges and no photography charges that they are putting in to place to make extra money I think is price gouging!
Yes we are still getting married there and I am sure they are not going to change for us because another 1000 brides want to get married there next year. But by the time you add up all their fees it would have been much cheaper to get married in Denver! That wasnt my dream though I have always wanted a beach wedding.
i just hope that the WC starts working with the brides and realizes that we all had a choice when we picked the Barcelo and we have a choice up until the day we bring our guests there.