allison&kevin

Congrats to all the ladies out there who just got married and are getting married...it has been so long since I have checked in! In response to the question above, looks like they are charging more now for vendor fees. We just had our photographers as guests. You can take pictures in the city, outside the resort or on the beach. You will probably want to feed you photographers anyways. Then it is like they are a non-resort guest. Anyways, not sure if anyone is looking for a photographer, but the couple that shot our wedding at the Royal was awesome!! Just thought I would pass along some information to check them out for those brides who are still looking http://bestdestinationwedding.com/fo...graphie-59816/ CONGRATS AGAIN!!

Just wanted to point out that this was our wedding photographed above,and that Michelle and Justin were fabulous! They are so detail oriented, thoughtful & fun! They both really wanted to understand what we wanted and also were super helpful before, during and after the events. They really knew how to blend in as a part of the party too! We were so pleased with the beautiful photos and truly very blessed to have had these two as a part of our special day. THANKS!!!!

I booked the DJ on my own, but I do not think that is allowed any more. I think it is the same DJ though.

Julia, Thank you so much for the compliments! Michelle & Justin are fantastic and really wonderful people too. I know about all the crazy awards-that is insane, but they really know how to capture the moment. The Royal was awesome too! To the rest, Hope you are having fun planning, once the day arrives it goes WAY TOO FAST!! Anyways I wanted to share the photos from our photographer Artistique out of Portland. They just won album of the year with our book. They are fantastic, great people, super fun to work with and really got some good shots. Anyways wanted to share Mexico Wedding Photography, The Royal Playa Del Carmen, Riviera Maya – Allison & Kevin – January 8th, 2010 Portland Photography

Hey all! Hope you are having fun planning, once the day arrives it goes WAY TOO FAST!! Anyways I wanted to share the photos from our photographer Artistique out of Portland. They just won album of the year with our book. They are fantastic, great people, super fun to work with and really got some good shots. Anyways wanted to share Mexico Wedding Photography, The Royal Playa Del Carmen, Riviera Maya – Allison & Kevin – January 8th, 2010 Portland Photography

Diana- TA Jennifer is correct in that all non-royal guests can come over 15 minutes beforehand (you do not have to pay for extra guest passes)& they can stay the whole time of you wedding, BUT if there is any sort of break between things (ie between ceremony and cocktail hour), that is where there was some confusion from both our guests and rules of the resort. Your non-royal guests cannot consume anything except for beverages and food from your wedding. This means they cannot go to a bar at the Royal, but they can consumer everything that you are paying for via your wedding package. Does that make sense?

See answers in red below Quote: Originally Posted by lexibride Your pictures are GORGEOUS!! Congrats on a beautiful wedding. Mine is in 3 months and I'm getting nervous about all of the little details. I just have a couple questions. Thanks! Yours will be fabulous too, don't worry too much, if that is possible. #1 - You said that the guests had rights to the Royal because they upgraded their room at The Gran Porto - what exactly does that mean? Our guests have a Jr. Suite Ocean view - is this considered an upgrade? It was more than the normal upgrade to the next level. It was a Gran Jr. Suite Beachfront Walkout. I'm nervous because I'm staying at The Gran with my daughter but my wedding is at The Royal, so I'm scared that I may have issues getting over there and I'm the bride!! Talk to your wedding coordinator beforehand to get it figured out. #2 - You said you paid to extend the reception 1 hour, do you mind telling me what that costs? We're interested in doing that as well. $10/person/hour. Not sure if that is still the price. Thanks for all your help! I can't wait to come back and help future Royal brides too

Lisa, For the confusion, we had the cermeony at the gazebo, cocktail hour in the garden space behind the gazebo. So when the wedding was over since everything was already set up, people assumed that the cocktail hour would begin (even though I had an agenda that explained there would be a break). So people stood around wondering what was happening. They then went to go get drinks at a bar, but those who were staying at the gran porto or other hotels were not supposed to be at the bar, so there were issues then and the staff said we had to pay something like $200 for some drinks, which was crazy! We fought this b/c the gran porto guests had upgraded their room, so they had rights to the royal. Anyways it just created some unneccessary frustration and issues that would not have happened if we had just gone straight into cocktail hour. Either way, it will be fine, but just a little annoying.

Quote: Originally Posted by super19 Congrats and welcome back! I have a silly question that may already have been covered. I'm trying to decide between stadium cups and beer mugs for our OOT bags. Was the beer served in cans or into plastic cups? Thank you! Beer in served in cans.

One other comment on overcharging...I guess I missed the fact that the price of your package does NOT include a minister or JOP, so that is $400 extra $$

Quote: Originally Posted by LynnieS Hi A&K Congratulations on your wedding!! Everything looks so beautiful!! Are you from Omaha? I have to ask because I, too, have been working with Enchanted Honeymoons and been having a horrible time. I booked my wedding for May 14 at 4pm. I happened to call Angie (our WC) on Monday to start on reception stuff and our time was actually never booked due to miscommunication. Needless to say it has been a very stressful two days trying to re-book my wedding for that day (already have 30 guests booked already!!) I guess I relied too much on them and not Angie (thought I was helping her out!) Congrats again! I grew up in Omaha and my family still lives there, so that is who we worked through. I agree that Enchanted Honeymoons was tough to work with, especially there are issues with communication. Who booked your wedding? Talk to Kem, the owner, and let him know the issue. I would hold him responsible for the issue and make him fix it. Call him and then get it in writing via email - ie "I want email confirmation that my wedding reception is booked for 4pm on May 14th at such and such a site". Confirm the package, price, etc in that email. That would be my suggestion.

Quote: Originally Posted by ~Stephanie~ Thank you for your review! I hope I don't have any hicups with my Royal wedding. Thanks for the tip on the package, I was unaware of that. Any tips you can give on preventing some of the things that went wrong? Like how they didn't play the music right? Did you have any problems with you final bill and them overcharging for any wedding stuff? I have heard this was a problem in the past for some other brides. Love your pictures! I'm glad everything went well for the most part! NOt really any tips since we gave Lily a CD ahead of time and they did not get it right. The other thing with room selections, keep track of all your guests - have names, date of arrival and departure & bed type. I would try and talk to a conceriege up front, give them the list, keep one for yourself. As for final bill, the few miscommunications happened in the wedding package (ie pressing the men's suit - we got charged for that when we left). Most of your bill will be settled before the wedding, but you may get hit with random little things. Just take a list of everything that is included in your package (and confirmed via email by a coordinator w/ price), then follow that list. If you stray you will be charged. For any additions, get the price as you are making that decision - then say yes or no. Like, I did not upgrade flowers...cost way too much for what you were getting (at least that was my opinion). We did add on 1 hour for the reception, which I would advise, but we knew the charge and were willing to accept it. Just be overly communicative, to make sure everything is covered.

Quote: Originally Posted by astreit I forgot to ask in my earlier post, could you us what meal options you went with? Were they good? I'm trying to set my menu and find it so hard without trying them. I can't remember everything we picked, but the ones I do remember were: a mushroom spinach soup (had a broth base instead of cream). The cream of asparagus was also good. Filet (was the the 3 peppercorn, but whatever filet that was offered on the lucury packge menu). It was good too. Chocolate shell with fruit - AWESOME!!! Tres leches cake, tons of compliments there. Overall for a wedding, food was really good, hot, and nice presentation.

Quote: Originally Posted by astreit Congratulations on your wedding! You review helps a lot. I am also using Enchanted Honeymoons in Omaha, but you have me a little worried now. Everything has gone smoothly thus far though, so I'm keeping my fingers crossed. Thanks again! At first it goes smoothly and then there are things forgotten. Get everything in writing. A lot of our issues came when pricing went down (even though we got the insurance) and some promises made, never followed through, getting phone calls returned - communication is the biggest issue. I worked with Kem, who is the owner, and I can say it was better than the few agents I spoke with, but nothing glowing. Just make sure you get everything documented so you have record of it. I got some complaints from my guests too, and that is why I realized it was not me. Anyways good luck, and like I said keep everything documented for tracking and that should help.

Hey All! I am back from our spectacular wedding! It was perfect! We had a few issues, but it really is not worth sweating the small stuff, and overall everyone had a fabulous time. This thread really helped me out in the beginning of my planning stages, so thanks for that. Below is my review, I will post more pictures when I get them, just a few so far. Let me know if you have any questions too. Thanks! http://bestdestinationwedding.com/fo...9/#post1152717