Quote: Originally Posted by Kits55 I am staying at Secrets Maroma right now and my guests have all left. No one was freaking out but my sister's fiance's mom did call here about an hour ago and she was kind of freaked out. As of earlier tonight there have been no reported cases in Quintana Roo, the RM region of Mexico. My photographer left yesterday and said that all customs and immigration workers in the US are wearing masks as are all of the flight attendants. I received an email relating to how Zoetry, Secrets, and Dreams resorts are handling the situation.
[Dear Travel Partner,
Zoëtry Wellness & Spa Resorts, Secrets and Dreams Resorts & Spas continue to remain open and welcome guests at this time. In light of the current threat of influenza in Mexico, our primary focus continues to be on the health and safety of our guests and employees. As a result, we are taking and will continue to take heightened measures to ensure a high level of sanitation at all times.
As we understand some travelers may not want to travel at this time, we have implemented two alternative options for direct reservations:
1) Reservations made at a Zoëtry Wellness & Spa Resort, Secrets or Dreams Resorts & Spas in Mexico for travel through May 16, 2009 can be changed to a Dreams Resort & Spa in the Dominican Republic in the same room category or higher for the originally scheduled dates, based on availability.
2) Reservations made at a Zoëtry Wellness & Spa Resort, Secrets or Dreams Resorts & Spas in Mexico for travel through May 16, 2009 can be postponed at the same property for future travel dates through December 15, 2009 in the same room category or above, based on availability.
For guests still wishing to cancel their reservation, our standard cancellation policy continues to apply.
For additional information and/or questions, please contact
[email protected] ,
[email protected] or
[email protected].
Sincerely,
Guest Services
Zoëtry Wellness & Spa Resorts, Secrets and Dreams Resorts & Spas] Hey Kits55! Nice to hear from you! Congrats on your wedding, I hope it was everything you hoped for. You've been having quite the eventful wedding week! I'm looking forward to hearing about your stay and seeing some pics. Enjoy your honeymoon, MRS and take care