Quote: Originally Posted by Chanti I think she's fairly recent there, she came on while I was planning during the winter. She was a bit disorganized: I'd receive documents she wanted me to fill, which I promptly returned to her, only to re-receive the same email and documentation to fill a few weeks later. But she was great at responding to my communications though, and put me in touch with Javier, the head concierge, when I asked for his email. She might be getting better, as I said, I think she just started there less than 6 months ago... Have you had any problems with getting a hold of her?
Chantal Just to jump in here, I have received my first email from Aurora this week. She responded to my question within 48hrs (damn good by DT standards!) and was the only person I've dealt with so far to actually answer my question in a clear and confident manner.
Looks like she's finding her feet.....