lilone

Thankyou all for your concern! You are all right, I am lucky I found out before hand, and now I dont have to deal with them at all! Maybe its a wierd twist of fate, but I just found out yesterday that Im pregnant! So it turns out our destination wedding is being put off for more important things! Lifes funny, and always seems to have things happen for a reason. Either way when it does come time to get married, I will make sure I like the WC first! Good luck to you all.

I got engaged last august, and we immediatley decided on getting married in the Mayan. So when we made vacation plans, I decided to take advantage of the situation, and stay at a resort I was interested on getting married at. First let me start by saying the Valentin Maya resort is GORGEOUS!!!!! you will not be disapointed! The service was the best (by most) Rooms are beautiful, and very clean. The resort itself is well maintained, and breath-taking (perfect for wedding photos) The only thing the resort was missing, was none of the water features were working? Not sure why? Ok now the bad! I figured that while I was there I would make an appointment with the wedding coordinator. I was hoping for a little tour see Ceremony sites, honeymoon suite, And I also thought I could get a few questions answered. Lupita(guadaluppe sp?)(same person) blew me off, not once but twice. The first time I talked to her on the phone (while in the lobby), and I explained that I was considering having my wedding there, and that I would like to meet with her to ask her a few qustions etc... She quickly replied "the wedding package info is on our website" After a moment of silence I replied " I have some questions that arent provided on the website" again silence.... then she says " well I am far too busy right now, you need to make an appointment" ok understandable, so she books a day, and time, and I leave it at that! I showed up for my appointment, the concierge calls her, and tells her i was waiting for her, and she makes him ask if I had an appointment? ummmmm ya you choose the day, and time! So finally she comes out of her office, and honestly she was very nice, but you could tell she didnt want to waste her time with me. I asked her a couple of questions (can you have a private reception?, location's of ceremony?, decorations?) but after getting responses like "information is on the website", Ya there are some decorations, or ya ceremony is held on beach. I gave up! She took my email address and told me she would email me the 2008 wedding prices from off the website. Obviously I never recieved that either. Not only was she not answering my questions she never once asked me any questions!!! Wouldnt she want to know how many people I was bringing, or when I was planning on coming down? Or how about intead of answering with a quick 'yes' when i asked about private receptions, she could have told me my different location options! I left very frustrated, and quite upset!!!! My fiance went down the next morning (while I was still asleep)to speak to a manager, and he was very appologetic, and brought down the 'other' coordinator (cant remember her name) He said that she was way more accomidating, and offered to show us around. But Lupita had made me feel so horrible about wasting her time, I had decided on not getting married at the Valentin anymore. Im not sure if my expectations were unrealistic? Maybe this is how all wedding coordinators are at every Mexican resort?, but I was NOT IMPRESSED! Either way I expected more from the resort "wedding co-ordinator" Good luck to you all, if you have any questions, or if you want some pictures of the resort.... let me know! I am more that willing to help. Unlike what Lupita would say.... "Information is on the website"[/b]

I just returned from a 7 day stay at the Valetin, and thought I would let everyone know what I thought! First let me start by saying the resort is GORGEOUS!!!!! you will not be disapointed! The service was the best (by most) Rooms are beautiful, and very clean. The resort itself is well maintained, and breath taking (perfect for wedding photos) The only thing the resort was missing, was none of the water features were working? Not sure why? Ok now the bad! I figured that while I was there I would make an appointment with the wedding coordinator. I was hoping for a little tour see Cereemony sites, and honeymoon suite, And I also thought I could get a few questions answered. Lupita(guadaluppe sp?)(same person) blew me off, not once but twice. The first time I talked to her on the phone, and I explained that I was considering having my wedding there, and that I would like to meet with her to ask her a few qustions etc... She quickly replied "the wedding package info is on our website" After a moment of silence I replied " I have some questions that arent provided on the website" again silence.... the she says " well I am far too busy right now, you need to make an appointment" ok understandable, so she suggests a day, and time, and I leave it at that! I showed up for my appointment, the concierge calls her, and tells her i was waiting for her, and she makes him ask if I had an appointment? ummmmm ya you choose the day, and time! So finally she comes out of her office, and honestly she was very nice, but you could tell she didnt want to waste her time with me. I asked her a couple of questions (private receptions, location of ceremony, decorations etc...) but after only getting quick 1 word answers I gave up! She just kept repeating the same thing over, and over again. "Information is on our website, and yes but it costs extra" I left very frustrated, and quite upset, I threw her card in the garbage immediatley. My fiance went down the next morning (while I was still asleep)to speak to a manager, and he was very appologetic, and brought down the 'other' coordinator (cant remember her name) He said that she was way more accomidating, and offered to show us around. But Lupita had made me feel so horrible about wasting her time, I had decided on not getting married at the Valentin anymore. Im not sure if my expectations were unrealistic? Maybe this is how all wedding coordinators are at every Mexican resort, but I was NOT IMPRESSED! Good luck to you all, if you have any questions, or if you want some pictures of the resort.... let me know! I am more that willing to help. Unlike what Lupita would say.... "Information is on the website"

Thank you so much Graciela! I am going to spend a week at the Valentin in december (CANT WAIT) I will be taking lots of pictures while there, and will be spending time with their wedding cordinator.

Hi all. i am so excited to see that other brides love the Valentin! Im trying to decide between this resort a couple others, but I seem to be leaning towards the Valentin. I do have a few questions for anyone who can help!!! I was wondering if they decorate the reception, or do you have to bring your own? Also what is their policy on outside vendors? We want to hire an outside photographer, and I know some resorts dont allow it. If anyone has any pictures of their wedding they would be willing to share, could you email them to me @ [email protected] I look forward to hearing all future posts from this resort

I have choosen to get married in the mayan Riveria. April 2010. There are so many resorts to choose from. I think one of the most important things for me is I really want something somewhat private. I would like to have the ceremony, and have a private reception where we can have dinner, and then party afterwards without having to change locations too much. Ex: what Ive learned from alot of resorts so far is that they let you have 1 of the restaurants for an hour, for the reception then your on your own. I would like to avoid that. I would really like to have a seperate area from other guests where we can eat, and party all night if we choose. So if anyone has any advice, or have stayed at a resort that will accomodate, please let me know!

I have just joined today, in hopes of learning as much as I can, therefore being able to choose the right resort for my wedding in april 2010.