I got an answer from Landay today!!
I sent her an email asking about the whole deposit thing we were talking about the other day (last week). First, I got and out of office reply saying she wouldn't be around till 9/18 but then she wound up getting back to me.
I have a confirmation number for my wedding (I booked with destinationweddings.com) I knew that my TA contacted the resort and booked my wedding because I was CCd on all the emails. When Landy sent her an email back saying that I needed to fill out some info to reserve the day, I was on it, really quickly. Days later I received a confirmation # from Landy herself, and like a month later I received the invoice from dw.com with the ultimate wedding package added to my final price. I have been paying it every month, but after reading all the worry about deposits (and not being sure where the money I was sending was going - plane tickets, the stay itself, etc) I became concerned.
So any way, read the email below and make sure you get a confirmation number if you haven't already and also make sure you contact her to nail down your wedding date (if she didn't send you an email asking for your name, grooms name, wedding date, package, and a whole slew of other stuff, chances are you're not confirmed - and after you send her that info, she emails you back with a confirmation #).
Hope this helped!
Dear Christina:
Thank you for ask, all the weddings already confirm in the past without the deposit are reserved don’t worry, this is a new requirement for the new weddings.
Kind regards
Landy Cahum Reyes
Coordinadora de Bodas
Dreams Tulum Resorts & Spa
Tel.: 011(52) 984 - 8.71.33.33, Fax: 011(52) 984 - 8.71.33.53
[email protected]
Dreams Resorts & Spas: Unlimited Luxury