I should clarify my last post. I am not criticizing her work or the fact that we did not get our depsoit back. The issue was that once we had to cancel because the US Government told people not to travel unless it was urgent, I notified Bridgecolor right away. It took days to hear anything back from them, and when I finally did they informed me that they turned down many weddings to do ours and that we were out of luck. We understood the dillema but were looking for a little bit more consideration since it wasn't our choice to cancel. We then recieved and email a week later telling us that everything was shut down and that they lost all of this money because of the swine flu and people cancelling. In my eyes, that was unfortunate but made us feel as if that is why they were keeping the deposit. The second issue was that we had them get us the Mariachi and D.J as well and I was told that we didn't need contracts and to trust them. At this point we had given Bridgecolor $900 for the deposit and another $1000 for the Mariachi and D.J. We were told that they needed a deposit and to trust them. When all of this happend it looked as if Bridgecolor kept all of that money since there was no evidence that the Band or D.J were given the deposit since it was deposited directly to Bridgecolor. We also gave the minister that Bridegcolor recommended his fee of $400 2 weeks out since that is when we booked him. The real issue is that we trusted Bridgecolor and their vendors they reccomended and feel as if we were taken advantage of. In my eyes the only issue I have with them is how they dealt with the situation. When booking everything, we took all precautions and held up our end of the bargain when it came to payments, and when we asked them to be a little flexiable and understanding we got nothing. The minister still will not call us back and it just makes me wonder if people want to do business with someone and their reccomended vendors who treats their clients like this. FYI, the florist gave us back half of our deposit and the hotel refunded our entire deposit and were extremly understanding of the situation. I have no interest in bashing them, and this post is more of an FYI to give people a heads up on all vendors and to protect themselves from a similiar situation. We understood that we would loose money because it wasn't their fault either that the swine flu happened, but we were looking for a little bit more understanding, and communication considering we paid a total of $2300 and nothing to show for it.