OK, so when I was at Davids Bridal trying on my dress I was talking to a girl about our wedding plans. She had said she was doing it on Royal Caribbean and told me how they lost her reservation 3 times. She also said they got all the documentation (passport info) wrong twice and that she was on her last nerve. Shes been dealing with this for over 6 months. However, that was one person and I didn't know her well enough to tell if it could of been her or them. However, I figured I should at least post what I heard so just beware and do a lot of research.