DJsbride

With 13 days before we leave I'm planning the seating arrangements and how I want the reception to look, the only problem is that I've never been down to Azul. Fabio sent me a sketch of the terrace layout, but it is not to scale, and after I tried my best to layout the tables, and the cake table, and the buffet tables, everything looks to crammed and with no much space for dancing. Do you think that the terrace is too small to set up 5 tables about 6'x6' seating 8 person each, plus a sweetheart table, the cake table, the buffet tables with area for serving the food plus space for dancing? What about the private bar? Is that something that they set inside the terrace or how does that work? Do you have any suggestions of where I can put the buffet area for people to go and get their food? I would ask Nancy but she'll probably take 8 days to reply and I would really like to know now. Thanks

Thanks for the reviews.. I'm getting married at Azul and honeymooing at Excellence Riviera Maya.. in just a few weeks! Can't wait

I need 2 parasols. The natural color ones. Please let me know if you have any or if you know where I can get any! Thanks

Thank you so much

Does anybody has the contact info for the on-site WC at Azul? My brother who lives in Cancun and is helping me with the wedding would like to have a meeting with her this week, and obviously is not like Nancy is going to give me her info. I'd appreciate it if anybody knows her email or/and phone number. Thanks

Thanks for the info.. after talking about it with FI, we're just going to give in and throw our money to the hotel and rent their speakers. Blah!

Anybody has any experience with the DJ at Karisma. I'm not sure if being an Ipod bride will work with them. They are trying to charge me too much for their music equipment that at the end it would be better to go with a DJ. Any takes?

I know some brides have used them. I'd like more information on the quality. How loud were the speakers? I'm just afraid that my guests won't be able to hear the music. My hotel is trying to rip me off for the sound equipment. I need help!

I'm getting married there in 2 months, Fabio was my WC but after too many problems with him, I got reassigned to Nancy who's not any better at all. I'm having a private cocktail party at the wave lounge and a private dinner reception at the terrace. That's all I know as of now, because they NEVER answer any of my questions, and I'm leaving in exactly 60 days!

Your review is so helpful. I'm getting married there in 3 months and I'm very anxious. Fabio was my online wedding coordinator but we had so many disagreements that they took him off my account and assigned Nancy, who after a month hasn't still contact me. Can't wait to see your pictures, and I'm glad everything went fine

I'm schedule to do my honeymoon in EDR. WE have one of the casitas booked. Right now I'm in a battle with Karisma Resorts and they are on my black list of people I really don't like. The reason is because I'm getting married at Azul Beach Hotel and they've been extremely difficult, unprofessional and incompetent. Anyways now I feel like i don't want to give $6,000 for my honeymoon to Karisma, because they don't deserve my business, it's too late for me to change my wedding but I can still choose where to honeymoon. I feel really bad becuase FI is the one who picked the place and he is totally in love with the casitas suites. I know Excellence doesn't have casitas, but I'm trying to find something that FI would like as much as he liikes EDR. What do you guys think or suggest? Is one really much better than the other?

I love it!!! Congratulations again. You are one stunning bride. I can't wait to have my wedding and I really hope that is at least half as nice as yours

Thanks for the suggestions! I already sent it and they replied right away saying that they are talking to the corporate offices and they will contact me as soon as possible.

I didn't copy the original submission here, but i will attach it to my email.

Ok this is what I have so far: I chose Azul Beach Hotel because it came so highly recommended by my travel agent and I wanted the perfect place to share this important day. Unfortunately, I have to say that I have been extremely disappointed with both the service and the management. I am writing this letter because I hope that this issues can be resolved before my wedding on November 22, 2008 since I am not looking forward to having to get outside parties involved. My relationship with Fabio since day one has not been too impressive. After an incident that made us change our wedding date more than twice (due to Fabio's mistakes) , I received an email dated December 19th, 2007 from Ms. Wishnie where she's assuring us that Fabio would try to assist me and my fiance as best as he can while planning our wedding. After an email received from Fabio on December 28th, 2007 where he states that he'll try to exceed my expectations while helping me plan my wedding, I would expect nothing but perfection and responsiveness from him. Firstly, when I booked my weeding on November 28th, 2007 the hotel was running a promotion and I was offered a $900 spa credit which I am now being denied. The spa credit is listed in my wedding application which you can find below, but I am now being told that since my wedding is on a Saturday the spa credit does not apply. Clearly, if it had been an issue that my wedding was on a Saturday then I should have been informed when I was booking my wedding, not now 7 months later!. Fabio claims that he sent me an email on December 3rd, 2007 informing me about the issue but neither me or my travel agent received such email. In addition, since the spa promotion it is listed in my wedding application I do not see how you could legally deny me it. Fabio has been very difficult to work with and many times has taken as long as 2 months to reply to one of my emails. He also seems to change his story and is very inconsistent; I have the emails to back this up. I have heard similar complains from previous and prospect Azul brides. I'm sure you realize how difficult and stressful it is to plan a destination wedding from such a long distance and I was under the impression that Fabio was supposed to make this process easier, not more difficult. Because of all the past incidents, I am requesting a different wedding coordinator. As I have previously mentioned, I sincerely hope these issues can be resolved before my wedding. I am disappointed with the service and the treatment that I have received from your hotel. However, I am willing to work with you to fix these problems.