Sorry to hear that! They probably didn't have the proper machine, they do need to have a specific laser to treat darker skin. I am brown skinned and I had the procedure done with no problems. I had a series of 3 treatments about 2 years ago. It was great! Some of the hair did grow back but not much and there is a considerable difference between the amount of hair I have now and what I had before. I did pay more than I wanted, but my dermatologist is awesome and I trusted him completely. My friend who is slightly darker than me also had the treatment with her dermatologist with no problems. I am actually thinking of getting a touch up and having the procedure done for my underarms. Just keep researching and you should be able to find someone with the proper equipment. Good Luck!