Sometimes the WCs can be a bit slow in responding because they have alot to deal with on a daily basis. I've been to Dreams twice now, once for my own wedding and another time for my friend, and I can tell you that the WCs are CONSTANTLY running around dealing with setups, phonecalls, vendors, questions, etc... They literally have a wedding almost every day of the week, sometimes 2 a day, so they are busy, and EVERY bride wants 100% of their attention. Just be patient and if you absolutely need to ask something and get an answer to on something urgent, then pick up the phone and call them...its the easiest, fastest and clearest way to communicate with the WCs. This forum is great, Tammy (host of this forum) is an expert on Dreams weddings and she has alot of contacts there so I encourage you to contact her.