First ...I want to say that I admire your attitude and it really shows that you are not only beautiful on the outside but inside as well...don't think I would have handled as well as you did.
As far as ROR is concerned, I am wondering if they bit more than they can chew, looks to me the wedding coordinators are over worked....I am not defending Chandlyn's actions by any means, it was wrong of her to spend time on a rehearsal and not assist you on your actual wedding, but it must be hard to have so many weddings daily.
I think you did the right thing by posting the facts, I am sure it will help future brides. Does anyone know how many coordinators the resort has and how many weddings do they have daily? do they have a limit? because this should not have happened and should be aware of it before it is too late.