Quote: Originally Posted by Lizz When I booked my wedding, I got a confirmation number from the RIU website. The confirmation # from the RIU was sent to the Travel Agent, who never gave it to us, so we cannot access the RIU website to do any bookings. So we emailed RIU direct to get another # which they gave us, but RIU said they needed the reservation # from the Travel Agent, who has not or will not give it to us.
We have also emailed the regional wedding planner at the RIU group in Jamacia as well as the RIU Ochos Rios wedding planner, but have not heard back yet (week ago).
Lizz: When you went on the RIU website with your confirmation # did you book the day & time of the ceremony, as well as the reception restaurant venue and time?