Our site visit went boderline terrible, I am not sure if we are still having a destination wedding. Here is a short recap:
Our layover in Miami from NYC was late so we had to RUN to the connection. The flight was already boarded but we made it on. However, our luggage did not. When we arrived in Cancun we discovered our luggage was missing. We made a report and was told we will get it that night. I turned around to find abour 45 people waiting to also make a luggage complaint.
When we got our luggage the next morning, we discovered items stolen from us. It is a very violating feeling to know that someone went Christmas shopping by sorting thru our personal items. Pants, shirt, socks, a razor and blades etc. stolen.
The short version is as of yet, American has done NOTHING for us but give us the run around. I will not fly American again and I advise everyone to not use them.
It took a while but we recovered from this. It did leave a black cloud over the whole DW concept and Mexico as a choice. How can we promise 45 people to come with us and that it would be safe?
El Dorado Royale is a great resort and it would be the one we pick. It has everything we want. Great rooms choices, a great over-all feel. The beaches are not the best but useable. The food was decent as well. This resort is very big, 20 minute walk from end to end.
Excellence is also nice. It has a prettier hotel, rooms and beach and a great wedding coorinador but the wedding locations are not what we are looking for. It is also more of a hotel than a resort. It also had a more party vibe. But that is not what we are looking for.
If anyone has questions or need pictures, ask because I took a photo of almost every inch of the place.
I just hope we can overcome this black cloud and still have a DW.