About two weeks after I picked a resort, I started to see a ton of bad reviews and the WC had stopped contacting me. So I switched resorts. After I switched I felt instantly relieved. That's what I needed to do. I say if you think it will make you feel better and none of your guests will mind (i think they'll be pretty happy you are saving them money) than go for it.
I did stay at the BP in tulum about 3 1/2 yrs ago, I loved it there. I had nothing bad to say. Goodluck with your decision.