My resort had great service. Our resort gave dh and me bride and groom all inclusive bracelets to wear. whenever an employee at the resort (and i'm talking almost every employee we saw) would see our bracelets they would ask about our wedding and offer our help in anyway possible. then they would remember us everyday we saw them. One morning i was out taking pics of the various wedding ceremony locations and reception locations so i could post them here for any girls interested in our location and an employee saw me and came up to me and walked me over to a location and told me the exact time i should take the best picture of the beach ceremony gazebo, he told me when the sky would be perfect and the waves would be crashing behind. i thought that was pretty cool of him to stop in his busy day and help me with my pictures.