I went to AAA today to see if they had any info on PR & Vieques. The ladies were so rude, tossed a hotel brochure with all of two pages on PR at me and got on the phones completely ignoring me. I was so angry because there used to be a wonderful woman there and now she's gone. I planned my trip to Disney through them, and now with a DW and Honeymoon in the works you'd think they'd be more interested. I've had a thing with bad customer service lately. Maybe I'll write a letter...