I was replying to your email, but since you posted it here, I'll just put it here too! I put one word in red.
For the closing paragraph, I would take the advice of someone above and request the hard copy of the footage and no additional charge so that you can get someone to edit it for you. Or request them to have someone else look at it and see if they can manage to put together a more appealing version.
(BTW - I accidentally edited your reponse originally instead of quoted it, so it might have looked funny for a few mintues until I realized I hit the wrong button.)
Quote: Originally Posted by Jacqueline What are your thoughts/advice on this email I wrote real quick to the owner? Is there anythign I shoudl take out, add, etc? Wording okay? Also I am still working on closing paragraph-
Good morning.
Joe and I watched our wedding video last night. I have to say I was a little disappointed/sad ( I wasn't going to say anything but this morning when I woke up, I was a little bummed out about it...and still really am. The gentleman who did our wedding was great, he was a really nice guy and I don't want to get anyone in any kind of trouble, but I do feel that I need to voice this as it was a very important video to us.
I noticed a lot of the pictures we supplied were cut off, the entire picture wasn't captured. Two examples: our grade school photos are already shot from the mid waist up, but on the video they were cut off from the shoulder, you couldn't tell it was a grade school photo, it was pretty much just our faces. There was one of my dads favorites pictures of me as a kid (why I included it)...it was me covered in mud from the waist down b/c I fell at our campground, I was crying, the entire pic wasn't captured though, it was just my face pretty much. This happened to most of the shots and I was just confused about that. What was the point in going through and picking out pictures when they entire memory wasn't captured.
On dics 2, about 5 different times the video gets distorted looking, like a checkered look almost (pixilated). It also skipped a few times. We paid good money and I am upset that the video's are not good quality.
I felt like the entire reception was pretty much just the dance floor, whether people were dancing there or not. I guess I was expecting to see guest arriving, guests tables, people by the bar, etc. I am glad the dance floor was captured however I didn't think that would be the only coverage.