I am a bride getting married on June 14th at Azul Beach hotel. I have had a contract with Karisma/Azul and Sol for over a year. I just received an email from Matt advising that he and Sol have been banned from the Karisma property due to disputes over their new policy regarding fees for outside photographers (they are now requiring 500$ fee and 3 night stay). I am in a panic as it is after hours for both my travel agent and my contact at Karisma (Fabio). If there are ANY of you out there getting married at a Karisma resort PLEASE call your representative or anyone at Karisma (1-866-Karisma) and voice your opnion. Contacting your travel agent will also be a useful tool. Perhaps if we all voice our displeasure we can invoke some change in this awful situation.
In the meantime, I will wait to hear from Fabio and Luxe to see what to do next. Luckliy, in this situation having Luxe on my side will be my best weapon. I only hope that they can work some magic in this situation.
Any phone calls anyone has time to make would be greatly appreciated.
Thanks,
Sara
UPDATE - See my new post on page 2!
KARISMA COMES THROUGH! Per the email I just received from Fabio, "No worries, we’ll allow “Sol Photography” for your wedding since this is recent and it does not affect any of our previously confirmed weddings."
My fingers are crossed that this is the final answer on this!
Thanks to all for your support
Sara