I missed a lot but before I go back and read I need to yell a little.
dear travel agent,
WHEN I TOLD YOU I WOULD HAVE 40 GUESTS TRAVELING ON MONDAY WHY, WHY, WHY DID YOU BOOK ME ON A FLIGHT WITH ONLY 8 SEATS AVAILABLE WHEN THE FLIGHT THAT LEAVES AN HOUR LATER HAS 70!!!!!!!!! Now, I must cancel my (and 8 other guests) trips and redo them! UGH, i'm SOOOO mad. And I will NOT be paying for this.