I did the same thing, paid my $50, and told her what I was looking for - and I wasn't sure of location yet. She kept just sending me package prices for one location, I think Cabo, and wouldn't explore other options. We even had a little talk, and she said that she misunderstood. That didn't help. Also, they don't do mainland US (other than Vegas), and we wanted to look at some options in S. Cal, so she couldn't help there either.
Not sure I ever got my $50 back though ... hmmmmm...