Quote: Originally Posted by A10CALGAL Jen,
Not that this will make you feel any better, but everything I have gotten quoted on has included the 10% tax & 15% service charge - I don't think that is unusual.
Also, yes, talking to people about something & then having them not remember happens to most of us. That's why we should save all of our communications. I think you should push the issue with Emeline regarding your 2 nights - you have her promise in writing, she needs to honor it. I agree. I should. I'm not the best with that kind of stuff. Gavin is really good, but unfortunately he has done no planning at all.