Carla,
I did try to handle this between just the two of us, but when you don't respond to my emails for a couple of weeks, yet you still log onto the forum, what do you expect me to think? I have tried a couple times to contact you via PM, and finally when I do get an email back, all of a sudden the reservation is still on (after you told me it was canceled) so I try to email you back asking a few more questions and come to find out your mail box is full and I can't send it to you. I mentioned above that you said you were sick, yet in the two weeks that I didn't hear from you, you still managed to log onto the forum yet not respond to me. I also had my MIL (who is in the corporate travel business) run the reservation number you sent me, (since I didn't hear back from you) she said it wasn't in Payless database. What was I suppose to think? Here I 'am thinking I had a reservation because I never once said I wanted to cancel it, I email you and don't get a response and then I find out the number you gave me isn't in their system.
You do represent a company, regardless if your my wedding coordinator or not. When you offer something you put you and the company you work for under the light, if things go well, you have been around the forum long enough to know that good reviews are worth allot and your company "could" get more business from it. BUT you also run the risk of something going bad and a bad review being written. I was very fair in the review I posted, everyone knew all the facts that was given and I even posted that another bride had good luck with the company you work for. If future brides choose to hire the company you work for they may never run into any problems but this forum was put in place to HELP ease the stress us brides are under. IMO you may have had good intentions in the beginning, but I felt you threw me on the back burner once that person left the company and all you said was "I will check" and I don't hear back from you for another couple weeks, At that point my wedding was about a month away, I'm not the type of person to wait until the last minute to handle stuff, hence the reason I booked this car rental several months ago. Regardless if your sick or busy, if you say you will get back with them, you get back with them, in a timely fashion. It only takes a second to contact someone to say your still working on it. Would that have been too much to ask?