Quote: Originally Posted by jthrasherphoto.com Just a little insight from a photographers point of view who used to use Pictage. I was a Pictage member for about 8 month and just quit a few months ago because I hated their interface, especially on the back end but the customer interface isn't great either. I also kept hearing horror stories about how other photographers clients would call with seriously messed up orders and very bad quality. I didn't want to take that risk with my clients so I terminated my relationship with Pictage.
I didn't like that Pictage would send out emails like crazy to my clients as well. Yes, it might be nice to get a sale every now and then but some people we getting constant emails from them. Not cool. This year I wanted to focus more on quality control and branding and I wanted to make sure I knew what my clients were getting and be able to package the prints with my own packing, rather than having Pictage's name all over the packaging.
So, I think there is a risk in quality. Most people are fine, but sometimes there are issues, Which usually get resolved. But, there are better options from an interface standpoint as well.
I always tell my clients that for 4x6's, Costco or someplace like that is fine. But for larger prints, order through me because the lab I use has great quality. I would find a pro lab near you to order larger prints from.
Hope this helps a little. Thanks Jonathan! Another ? for you. Which matters more the paper or the printer/ink? Some tout Kodak papers etc. What should we really care about?