Great review Nicole. Good constriuctive criticism.
And Juan, it is very important to take responsilbity for your actions and you did, which is very appreciated and definitely worth it's weight!!
I was one of the first DWF weddings for Juan before he was super busy and began overbooking, and my pictures took 5 weeks. So, when he is not overbooking, his timelines are accurate and on par to most wedding photographers. Sounds like he fixed that problem for 08, so don't lose faith in Juan! His photos and attention to detail are one of a kind.