Quote: Originally Posted by indy_chic Good morning girls !
Can any of you confirm MP's incentives? I received something from the Miami office in the early stages of research indicating below:
The Hotel agrees to provide one complimentary Cocktail after ceremony with 10 to 19 rooms paid nightly for 3 nights or 30 room nights. Should the group require additional functions there will be a surcharge of $15.00 USD per person, per event.
· The Hotel agrees to provide one upgrade to a complimentary private function plus 4 complimentary nights for the bride and groom with 20 to 24 rooms paid nightly for 3 nights or 60 room nights. Complimentary nights have a $10.00 USD per person, per night, non-refundable charge for tips and gratuities applied. Should the group require additional functions there will be a surcharge of $15.00 USD per person, per event.
· The Hotel agrees to provide unlimited private functions plus 7 complimentary nights for the bride and groom with 25 rooms or more paid nightly for 3 nights or 75 room nights. Complimentary nights have a $10.00 USD per person, per night, non-refundable charge for tips and gratuities applied.
· The Hotel agrees to provide the bride and groom with a room upgrade for a minimum of 25 rooms paid nightly for 3 nights or 75 room nights, based on availability
ETC ETC....
Now... although I don't meet the room requirement (we'll probably have 12 rooms) but more like a total of 83 room nights.....does this mean I still get the unlimited functions??
I'm waiting for the WC to reply but I can't wait any longer
Quote: Originally Posted by ashnic2005 You should get the unlimited if you have more than 75 nights. But this is only true if you have a written contract. I signed a contract with that information on it. I know others on this site is upset with Moon Palace because they are not honoring it but they do honor it if it is in a contract signed. Unfortunately, most of these people are using TA's that are not aware of the extras. So please be patient and see if MOon Palace will honor without contract. I hope others see this and know that you must have everything in writing beforehand then there will be no confusion. Good luck... Ashnic is correct that normally it is written into the group contract.
this is the verbage from the palace resorts website:
Quote: Group Benefits
We are happy to have you celebrating one of the most important days of your life with us, but we want to make your celebration even better. Palace Resorts is pleased to offer the happy couple with great incentives when booking a group with us*
10 to 19 rooms – complimentary cocktail for guests after ceremony *
20 to 24 rooms – complimentary private function + 4 free nights for bride & groom *
25 or more rooms – unlimited private functions + 7 free nights for bride & groom*
To request a wedding group proposal for 10 rooms or more, click here
* Free room and functions will be credited through a group contract. On-line bookings do not qualify. Certain restrictions apply. when i have done a contract with palace resorts it is written into the contract.