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Hello Vernicula - Congratulations on your engagement! I agree with everything MarieSam previously posted. One of the most important things when choosing an agent is there experience and their level of expertise with destinations and resorts. All of the Wright Travel agents have years of experience working with wedding groups, we have built excellent relationships with many resorts and we have visited, toured and stayed at many resorts in several different destinations. Email is one way of communication so you have everything in writing and can access this a anytime, but phone calls can be just as useful. Our goal is to make sure all of your questions are answered from beginning to end and we are happy to set up a phone call whenever you would like. Some couples prefer to only communicate via email and others also want that reassuring voice with a phone call. We can do whatever works best for each coiple. Please let us know what questioned