Dress Drama

omg trisha, i cant imagine the heart attack you must be having right now. have you/will you do a drive by today to find out what's going on with the storefront?

i suggest that regardless, you immediately call the BBB and report them. in the meantime, what can we do to help you?

My FI had a problem with a business that we had been fighting for months. We had good documentation on them, but yet they still sucked and never refunded monies they should have. I turned them into BBB and within 2 weeks, it was resolved. Money was returned along with a long winded apology that KINDA stated their fault. Idiots.

Anyways, I would tell them to resolve the problem or you're reporting them to BBB. I would wait for them to contact you though to see if your dress is coming in soon. If they call you and push the date back futher, I would ask for a cancellation. If they don't report them!

I think that is a GREAT idea to turn them into the BBB - but even if you don't, I think you should buy the 2nd dress - you can always sell the other one here or on eBay or something - Who knows - if you let the other bridal store know how UPSET you are that they totally did not live up to their end of the bargain maybe they will make an exception - especially if you let them know you are going to share the horrible customer service with everybody you know!!

i would definetely try to get the 2nd dress now that the phone is disconnected! keep us posted! do you have any david's bridal stores near you? If they have a dress you like and it fits, you just take it home. That relieves some of the stress!

OMG! did you use a major credit card to pay the 1st deposit? if so, i would call the CC company and begin disputing the charge!!! i am so sorry

girl- I bought 2 dresses-- I couldn't decide which style I wanted- a more "bridal" style or a "sheath/beachy" style- so I bought both --I'll use the sheath one for the TTD-- forget the budget in times like this!!! and definitely turn in that awful place to the BBB- please keep us updated- hoping everything turns out okay.....

OMG!! I am so sorry this is happening to you. I second what Mrs.B 2008 said. Most likely the CC company will end up refunding your money because you never recieved reciept of your goods (Dress).

Good Luck, I hope this all works out SOON for you, so you can enjoy this time.

Trisha - holy shit that blows! There is always David's. There are so many nice dresses there that you can buy right off the rack. So many more then when I went shopping last year anyway, there was like 2 DW styles. I am so sorry that happened to you! Keep us updated and let us know how we can help.

Oh Sweetie!! I'm so sorry this is going on - totally not fair!

So, (a) call the other shop RIGHT NOW and see if they will still give you the sample ( don't worry about the other shop/dress/etc. That will work itself out over time. If you put it on a credit card - call them and get it disputed.

And I know you don't want to hear this, but if the shop is gone for good, you can take them to small claims court and/or have a priority claim in their bankruptcy case.