Idaho newbie -To be wed at RIU Palace Mexico

Thank you so much!!! One thing that happened that I thought was unprofessional, is my fiance contacted the manager and said we were not happy with our current planner, but we would still like to give Destinationweddings.com a chance, so they assigned us Cookie. They never contacted the first planner, so she kept sending me emails. Then 3 days later once she was notified she sent me an email very upset and communicated in a very unprofessional manner. It was difficult to trust someone to our guests and our wedding plans, who since we preferred to communicate primarily through email, that had poor grammar, spelling, unprofessional email etiquette, who was pushing only one resort instead of giving us different options. (I know I don't have the best of all those thing either but at least capitalize your email when communicating to your client!) I specifically had told her I did not want my wedding in Jamaica (love the place but it has significance with another relationship that we don't want to be reminded of on our wedding day) and when her first recommendation didn't work out she suggested Jamaica immediately, instead of looking at other resorts in the area! It was really weird. At that point is when my fiance contacted the manager.

Anyway, this current planner Cookie, is actually super responsive, she'll forward me emails from the resorts so I know what is actually being communicated. So far I'm happy with her. Once this whole ordeal is over I'll give a complete review of destinationweddings.com just so anyone else considering them will know a little bit about what they can expect from the experience.

Who did you end up going through?

I worked with a gal named Amarjit. She was the sweetest person ever! But I have to be honest. We had the worst travel itinerary than any of our other guests. And all our guests booked through destination weddings. By the time it was time to go to Mexico we could not get a direct flight, we flew continental, not our choice. All our guests were booked with different airlines. I think because destination weddings buy bulk air. My son left for Mexico the same day as us and they put him on a completely different airline than Michael and I. Unbelievable. Other than the travel Amarjit was so helpful. And it is a nice website for your friends and family to go to.

And on the flight home, we were laid over in Houston Texas for 5 hours and then flew home to Chicago on a little charter plane. So I was a bit upset over that. Hopefully you will have a better experience.

Tammy

Definitely can relate to this experience. They kept pushing me toward a resort I kept telling them I wasn't interested in. Amarjit confused me with another bride of hers who was getting married on the same day as me after taking a week to research resorts on my behalf. (Needless to say they resorts she spent all that time researching were for THAT bride--not me! So she had to go back to the drawing board.) The second planner I had (her name starts with an M) inaccurately told me that Sandals didn't allow same sex couples to share a room at the resort (so my two widowed aunts wouldn't be able to share a room) and used this point to push me toward other resorts I was uninterested in. I had to contact the resort to find out that this was untrue.

I ended up making the plans myself. (Still trying to decide if this a mistake!)

I am not sure how to post pics. What is your email? I can send the picture of the bouquets to that:)