Dreams Riviera Cancun - Brides post here (new thread)

I have had an absolutely horrendous time trying to get someone on the phone or over email to book my wedding date and give a deposit. I've gotten a hold of Ana twice but only after calling the resort 5 times and getting transfered around a million times. Both times she was working a wedding and couldn't take my deposit. The last time I spoke with her she told me the date I wanted was availabe and to shoot her an email and she would immediately email me back with instructions on how to give her my deposit....that was a week ago....Has anyone else ran into this issue?

I just wanted to let everyone know that Ana e-mailed me today with the ceremony script. I can't download it though cause it's too big. let me know if anyone would like it! This is just the outline. I actually have the complete cermony

Jennifer & Michael
May 7, 2010

Hello ladies! I am back from the GREATEST WEDDING EVER!!! Anyone doubting this resort... DON'T!!! I know Ana is a pain to get in contact with but in the end she really comes through!!! I have posted an insanely long review for all of you, and if you have any questions let me know on the thread! Now that the wedding is over I don't have time to spend on here going through every post to answer questions so if they are all on that thread I will be sure to answer them! I HUGE thank you to all you ladies who have made this experience easier because of your help and advice! I don't think my wedding would have been possible without this forum! LOVE TO ALL YOU FUTURE BRIDES! Can't wait to see all of YOUR pictures and I truly hope all of your "DREAMS" come true, just as mine did!

Here is my thread http://bestdestinationwedding.com/fo...5/#post1337164

If anyone is getting the ultimate package, have you heard anything about getting the groom a free room the night before the wedding. The hotel told my TA this would have to be decided closer to the wedding. But that is crazy. Is anyone else having this issue?

Not sure if anyone has replied to this post but there is a great photo of the resort layout on the actual website for Dreams Riviera Cancun.

Dreams Riviera Cancun Resorts & Spas: Resort Map

If you cannot open this type into Google, Dreams Riviera Cancun and it should be the first link in the results. Once on the website look for the "Resort Info" tab thing on the upper left had side of the page. Under this is the resort layout. Hope this helps.