Boycott El Dorado Royale & Karisma Resorts

[JHarwood2Be]

Originally Posted by Tammy Host

they just changed the policy this afternoon so they probably have not updated their website yet. I was told that Faith said the new policy is:

• if they are a guest of the resort no fee.
  
• if they are not a guest of the resort $500 per day they shoot.

Has anyone confirmed this with their wedding coordinator yet? I checked yesterday and they hadn't changed it yet on the website.
Thanks!

I just checked after I posted and they have changed it!
"Outside photographers and videographers are not allowed on property unless pre-approved by the hotel in advance. The hotels reserve the right to deny access to the property to any unauthorized photographer or videographer. Please contact your wedding coordinator for more information on approved vendors. Outside photographers and videographers approved by the hotel will incur a $500 photo fee per day.

El Dorado Spa Resorts & Hotels and Azul Hotels, by Karisma abide by all Mexican governing laws which require foreign workers to obtain proper licensing and work certificates while in Mexico doing work for themselves or on behalf of others . We reserve the right to request proof of such license and/or work certificate."

[Rhonda]

Hi,
I just got back from my site visit at EDR and I'm considering EDR for my wedding next year. I've been reading about all the issues going on with the outside vendor policies. Today, when I asked the WC about the updated policy, she sent me the old policy. I'm waiting to hear back from her to confirm the new policy, but, could you tell me where you found the new updated policy for outside photographers. Thanks!
Rhonda

[Tammy Host]

if you contact your WC about the policy and they send you the old one, tell them that you heard that Faith Wishnie (head of wedding dept) recently changed the policy...at least that is what i was told by their pr company. if they respond differently, let me know and we will re-instate the ban.

[Rhonda]

Ok, thanks! Hopefully, I'll hear back tomorrow and let you know if there's a problem.

[Dreamgirl08]

Hey, my wedding coordinator just got back to me today and confirmed that yes in fact EDR's photographer policy has changed. It is now a $500.00 fee ONLY. No additional 3 night stay. In my case, I have my photographer driving in from outside of the Riviera Maya, therefore I have to book her a room for my wedding. But at least now for me that means $500.00 + 1 night stay. Not so bad I guess.

[Tammy Host]

Originally Posted by Dreamgirl08

Hey, my wedding coordinator just got back to me today and confirmed that yes in fact EDR's photographer policy has changed. It is now a $500.00 fee ONLY. No additional 3 night stay. In my case, I have my photographer driving in from outside of the Riviera Maya, therefore I have to book her a room for my wedding. But at least now for me that means $500.00 + 1 night stay. Not so bad I guess.

i was told it was a $500 fee IF they were not staying at the resort as a guest. not $500 and staying at the hotel....

[pamcakes]

Originally Posted by JHarwood2Be

Has anyone confirmed this with their wedding coordinator yet? I checked yesterday and they hadn't changed it yet on the website.
Thanks!

I just checked after I posted and they have changed it!
"Outside photographers and videographers are not allowed on property unless pre-approved by the hotel in advance. The hotels reserve the right to deny access to the property to any unauthorized photographer or videographer. Please contact your wedding coordinator for more information on approved vendors. Outside photographers and videographers approved by the hotel will incur a $500 photo fee per day.

El Dorado Spa Resorts & Hotels and Azul Hotels, by Karisma abide by all Mexican governing laws which require foreign workers to obtain proper licensing and work certificates while in Mexico doing work for themselves or on behalf of others . We reserve the right to request proof of such license and/or work certificate."

So really, they are still charging the $500 fee but no longer requiring the 3-night stay.

Tammy - I thought they were going back to their original policy that if they are staying 3 nights there is $0 Fee? Maybe I misunderstood.

[El Dorado Royale]

El Dorado Spa Resorts & Hotels and Azul Hotels, by Karisma strive to provide exceptional wedding services and meet our guests' every need. As such, we have listened attentively to feedback provided by the bridal community and have updated our outside vendor policy. Outside photographer and videographer vendors are welcome at the property for a charge of $500 per day. It is no longer a requirement for them to stay at the hotel but are welcome to do so if they choose. Vendors must be pre-approved in advance by the wedding coordinator and must abide by all Mexican governing laws which require foreign workers to obtain proper licensing and work certificates while in Mexico doing work for themselves or on behalf of others. The hotel reserves the right to request proof of such license and/or work certificate.

We place a great deal of emphasis on our overall wedding services, guaranteeing the highest level of guest satisfaction such as offering U.S. based wedding planners, on-site professional coordinators, unique beachfront ceremony locations (including seaside chapels), gourmet cuisine, blood work done on property, customized weddings and amenities, and affordable prearranged wedding packages like our Free Sweet Wedding Package, to name a few.

At El Dorado Spa Resorts & Hotels and Azul Hotels, by Karisma, we take pride in our wedding services and ensuring couples experience the ultimate day of celebration, romance and a lifetime of memories. We look forward to continuing to work closely with you, creating perfect destination weddings.

[Sunsierra]

Originally Posted by El Dorado Royale

El Dorado Spa Resorts & Hotels and Azul Hotels, by Karisma strive to provide exceptional wedding services and meet our guests' every need. As such, we have listened attentively to feedback provided by the bridal community and have updated our outside vendor policy. Outside photographer and videographer vendors are welcome at the property for a charge of $500 per day. It is no longer a requirement for them to stay at the hotel but are welcome to do so if they choose. Vendors must be pre-approved in advance by the wedding coordinator and must abide by all Mexican governing laws which require foreign workers to obtain proper licensing and work certificates while in Mexico doing work for themselves or on behalf of others. The hotel reserves the right to request proof of such license and/or work certificate.

We place a great deal of emphasis on our overall wedding services, guaranteeing the highest level of guest satisfaction such as offering U.S. based wedding planners, on-site professional coordinators, unique beachfront ceremony locations (including seaside chapels), gourmet cuisine, blood work done on property, customized weddings and amenities, and affordable prearranged wedding packages like our Free Sweet Wedding Package, to name a few.

At El Dorado Spa Resorts & Hotels and Azul Hotels, by Karisma, we take pride in our wedding services and ensuring couples experience the ultimate day of celebration, romance and a lifetime of memories. We look forward to continuing to work closely with you, creating perfect destination weddings.

Don't you think the fees are a little ridiculous? Other resorts in that area charge way less ($100 USD) and some don't even charge at all.

I will definitly not be recommending this resort to ANY of my friends and family because of the overcharging that this resort does.

[sassybride]

I'm looking into cabo and so many resorts have stupid vendor rules, not only EDR. Most resorts (Riu, westin etc don't allow outside vendors) should we not have a thread that explains which resorts allow outside vendors, which ones don't and which resorts charge and how much they charge? I think it's so stupid to charge brides paying so much $ already. I don't think it's fair at all and 500$ is the most I have ever heard of!