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02-01-2008, 01:27 PM
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#1 | | Queen of Queens
Join Date: Jun 2007 Age: 36 Location: Queens, NY Wedding Date: 04.06.08 Wedding Location: Hilton Los Cabos, Mexico
Posts: 1,343
Points: 15,467.76
Bank: 147,550.70
Total Points: 163,018.46 Donate
karma: 3 |  Funny story about the Hilton
Ok, so most of you know all my drama's with the Hilton. 5 months ago, when Emeline was still there, she and I were discussing linens and when I mentioned I liked the dark blue table clothes, she asked if I wanted them put aside for my wedding. I said, "Yes." Well, today, in conversations with the new Hilton WC, she proceeds to tell me that there will be an $85 charge to rent EACH table cloth. Um, I don't think so. I forwarded her the email that Emeline and I exchanged showing that there was never a mention of a rental fee for these linens so I wasn't paying it. The new WC then replied and apologized for the misunderstanding and agreed that there would be no charge.
So, (just to be a bitch) I wrote back and said, "Thank you. I was starting to wonder if you were going to charge my guests to use the restrooms too."
I want them to know I'm annoyed with all the "nickel and dime"ing. They haven't given me one thing to thank me for the business. Instead they keep pulling stunts like this. So frustrating!!!
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02-01-2008, 01:29 PM
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#2 | | LET'S GO PHILLIES!
Join Date: Nov 2007 Age: 31 Location: Chester County, PA Wedding Date: May 12, 2008 Wedding Location: ROR
Posts: 919
Points: 1,864.42
Bank: 10,227.86
Total Points: 12,092.28 Donate
karma: 2 | Re: Funny story about the Hilton
Are they outta their minds!?!?! How many people pay that much for a table cloth? Hell, you could buy them all and ship them down overnight and it would probably be cheaper. idiots!
__________________ 
My favorite type of vacation, a relaxing one!
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02-01-2008, 01:30 PM
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#3 | | VIP Member
Join Date: Dec 2007 Age: 31 Location: Round Lake, IL Wedding Date: November 8 2008 Wedding Location: Dreams Cancun
Posts: 2,783
Points: 4,672.23
Bank: 38,999.05
Total Points: 43,671.28 Donate
karma: 3 | Re: Funny story about the Hilton
I love the zing a POed bride can give vendors when they rightfully deserve it!! You go!!!!
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02-01-2008, 01:52 PM
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#4 | | ENFORCER JR.
Join Date: Oct 2007 Location: Chicago Wedding Date: August 9, 2008 Wedding Location: San Jose del Cabo (Westin Los Cabos)
Posts: 4,849
Points: 55,147.99
Bank: 261,612.92
Total Points: 316,760.91 Donate
karma: 6 | Re: Funny story about the Hilton
jen that is SO ridiculous! good for your for sticking it to her. that goes to show everyone -- save every email from the WC in case you need to use it against them later!
__________________  Maura & José
Happily married since August 9, 2008
Westin Los CabosMy moderator job is to manage the "Cabo Forums"
Please PM me or any other Moderator if you are having a forum issue
or are being spammed or solicited by a Vendor. | |
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02-01-2008, 02:05 PM
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#5 | | Senior Member
Join Date: May 2007 Age: 29 Location: Sacramento, CA Wedding Date: May 26, 2008 Wedding Location: Fiesta Americana Imperial Suite - Cabo
Posts: 1,936
Points: 2,091.99
Bank: 893,975.01
Total Points: 896,067.00 Donate
karma: 3 | Re: Funny story about the Hilton
That sucks Jen....but I'm glad you said that... :) that's funny! :)
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02-01-2008, 02:11 PM
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#6 | | Senior Member
Join Date: Jul 2007 Location: Maryland Wedding Date: May 17, 2008 Wedding Location: Sandals Grande Ocho Rios Resort, Ocho Rios Jamaica
Posts: 789
Points: 4,691.19
Bank: 63,338.00
Total Points: 68,029.19 Donate
karma: 2 | Re: Funny story about the Hilton
Quote:
Originally Posted by NYJen  I want them to know I'm annoyed with all the "nickel and dime"ing. They haven't given me one thing to thank me for the business. Instead they keep pulling stunts like this. So frustrating!!! | I couldn't agree more! When I wrote my WC to tell her that I was considering moving my reception offsite because of the crazy prices she was quoting me for the simplest things, and she tried to deter me by saying, "I wouldn't suggest offsite for a restaurant, trust me! I go to Jamaica all the time. PLEASE do not travel without a tour guide!! The taxi fairs are pretty costly as well & they can smell a tourist from the airport."   I'm still trying to figure out how to get her told on that one! LOL!! | |
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02-01-2008, 03:57 PM
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#7 | | Senior Member
Join Date: Aug 2006 Age: 29 Location: Los Angeles Wedding Date: June 16, 2007 Wedding Location: Hilton Los Cabos
Posts: 1,958
Points: 38,058.97
Bank: 312,377.30
Total Points: 350,436.26 Donate
karma: 4 | Re: Funny story about the Hilton
love it!... and yes, Jen, they DO plan on charging your guests to use the restroom... and toilet paper is extra!
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02-01-2008, 05:07 PM
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#8 | | Yari*licious*
Join Date: Aug 2007 Age: 34 Location: California Wedding Date: October 10, 2008 Wedding Location: Las Caletas, Puerto Vallarta
Posts: 8,130
Points: 4,860.05
Bank: 426,560.75
Total Points: 431,420.81 Donate
karma: 10 | Re: Funny story about the Hilton
Too funny, glad you wrote that in there!
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02-01-2008, 05:45 PM
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#9 | | Full Member
Join Date: Jun 2007 Location: dallas,tx Wedding Date: 7-12-2008 Wedding Location: Hilton Los Cabos
Posts: 359
Points: 25,403.90
Bank: 0.00
Total Points: 25,403.90 Donate
karma: 2 | Re: Funny story about the Hilton
Quote:
Originally Posted by NYJen Ok, so most of you know all my drama's with the Hilton. 5 months ago, when Emeline was still there, she and I were discussing linens and when I mentioned I liked the dark blue table clothes, she asked if I wanted them put aside for my wedding. I said, "Yes." Well, today, in conversations with the new Hilton WC, she proceeds to tell me that there will be an $85 charge to rent EACH table cloth. Um, I don't think so. I forwarded her the email that Emeline and I exchanged showing that there was never a mention of a rental fee for these linens so I wasn't paying it. The new WC then replied and apologized for the misunderstanding and agreed that there would be no charge.
So, (just to be a bitch) I wrote back and said, "Thank you. I was starting to wonder if you were going to charge my guests to use the restrooms too."
I want them to know I'm annoyed with all the "nickel and dime"ing. They haven't given me one thing to thank me for the business. Instead they keep pulling stunts like this. So frustrating!!! |
Jen that is too crazy!!!! I going to email the wc all the things that Emeline told that are are covered by the hilton. This is too crazy!!! I am glad that you address the issue and keep the forum update.
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02-01-2008, 06:17 PM
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#10 | | Elite Member
Join Date: Aug 2007 Age: 30 Location: Florida Wedding Date: May 8th, 2009 Wedding Location: Dreams Cancun Resort & Spa
Posts: 4,796
Points: 8,891.97
Bank: 220,865.30
Total Points: 229,757.27 Donate
karma: 6 | Re: Funny story about the Hilton
That is crazy Jenn! Glad you stuck up for yourself on that one!
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