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| PV Accomodations & Site share information or questions you may have about different resorts or wedding sites. |
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01-29-2008, 03:54 PM
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#1 | | Yari*licious*
Join Date: Aug 2007 Age: 34 Location: California Wedding Date: October 10, 2008 Wedding Location: Las Caletas, Puerto Vallarta
Posts: 8,130
Points: 4,860.05
Bank: 426,560.75
Total Points: 431,420.81 Donate
karma: 10 |  So mad at CasaMagna Marriott!!!! *Update*
OMG! I have had the worst two days trying to secure my room block with the CasaMagna Marriott it is unreal!
I was told that they have 35 rooms reserved for me and that the contract would be emailed last week. When I didn't get a contract, I called and I was told that a larger party is coming and they had to release my rooms! WHAT!?! I just spoke with the director of events and she offered me 10 rooms and that was it. She said they were sold out, how in the world could they be sold out  ? I am so angry right now, I probably don't make any sense.
I totally thought I had this part all done and now I have to start from square one. Ugh!!! 
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01-29-2008, 04:18 PM
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#2 | | Full Member
Join Date: Dec 2006 Age: 34 Location: Carlsbad, CA
Posts: 405
Points: 7,919.30
Bank: 0.00
Total Points: 7,919.30 Donate
karma: 2 | Re: So mad at CasaMagna Marriott!!!!
Wow Yari, that really sucks.. I would ask to speak to the "director of events" supervisor. If that doesn't get you anywhere ask to speak to his supervisor... and up the ladder until you get to some one that can do something about it.. I would consider speaking to some one at Marriott Corportate as well.
sorry to hear that,
~ nic
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01-29-2008, 04:26 PM
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#3 | | *crazy in the head*
Join Date: May 2007 Location: Salem, Oregon Wedding Date: 03/27/2008 Wedding Location: Las Caletas, Puerto Vallarta
Posts: 5,128
Points: 7,990.21
Bank: 198,977.96
Total Points: 206,968.17 Donate
karma: 7 | Re: So mad at CasaMagna Marriott!!!!
That's ridiculous! Seriously bad business. I agree, go up the ladder. Hopefully that will get you somewhere.
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01-29-2008, 04:32 PM
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#4 | | ENFORCER JR.
Join Date: Oct 2007 Location: Chicago Wedding Date: August 9, 2008 Wedding Location: San Jose del Cabo (Westin Los Cabos)
Posts: 4,849
Points: 55,145.99
Bank: 261,612.92
Total Points: 316,758.91 Donate
karma: 6 | Re: So mad at CasaMagna Marriott!!!!
Quote:
Originally Posted by Nic D  Wow Yari, that really sucks.. I would ask to speak to the "director of events" supervisor. If that doesn't get you anywhere ask to speak to his supervisor... and up the ladder until you get to some one that can do something about it.. I would consider speaking to some one at Marriott Corportate as well.
sorry to hear that,
~ nic | totally redic! didnt someone else just post that they had a problem with casamagna? you should absolutely complain higher up the ladder. talk about bad business practices. 
i would personally never do business with that chain again. dont they know how much money is involved in the wedding industry and that brides talk to other brides
__________________  Maura & José
Happily married since August 9, 2008
Westin Los CabosMy moderator job is to manage the "Cabo Forums"
Please PM me or any other Moderator if you are having a forum issue
or are being spammed or solicited by a Vendor. | |
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01-29-2008, 05:21 PM
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#5 | | Yari*licious*
Join Date: Aug 2007 Age: 34 Location: California Wedding Date: October 10, 2008 Wedding Location: Las Caletas, Puerto Vallarta
Posts: 8,130
Points: 4,860.05
Bank: 426,560.75
Total Points: 431,420.81 Donate
karma: 10 | Re: So mad at CasaMagna Marriott!!!!
I am currently writing a letter right now.
Get this, my FI is a Gold member of Marriott and he travels about 50-60% for work and always stays at the Marriott. He also has 16 direct reports that travel more and stay at the Marriott. They are looking to lose some serious cash! He is super pissed too.
I am so going up the ladder, high up as I can go. Don't make a bride mad!!!!
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01-29-2008, 05:37 PM
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#6 | | LET'S GO PHILLIES!
Join Date: Nov 2007 Age: 31 Location: Chester County, PA Wedding Date: May 12, 2008 Wedding Location: ROR
Posts: 919
Points: 1,864.42
Bank: 10,227.86
Total Points: 12,092.28 Donate
karma: 2 | Re: So mad at CasaMagna Marriott!!!!
oh yari, i hope that this gets straightened out! let us know!
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My favorite type of vacation, a relaxing one!
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01-29-2008, 05:49 PM
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#7 | | Senior Member
Join Date: Oct 2007 Age: 28 Location: Iowa Wedding Date: April 10, 2008 Wedding Location: Moon Palace Golf & Spa Resort Cancun, Mexico
Posts: 995
Points: 5,361.63
Bank: 31,780.74
Total Points: 37,142.37 Donate
karma: 2 | Re: So mad at CasaMagna Marriott!!!!
OMG that is horrible! So do you have to find another resort or change your date or what? That is so unfair! I am sorry!!!
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01-29-2008, 05:58 PM
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#8 | | Yari*licious*
Join Date: Aug 2007 Age: 34 Location: California Wedding Date: October 10, 2008 Wedding Location: Las Caletas, Puerto Vallarta
Posts: 8,130
Points: 4,860.05
Bank: 426,560.75
Total Points: 431,420.81 Donate
karma: 10 | Re: So mad at CasaMagna Marriott!!!!
Quote:
Originally Posted by Betsy OMG that is horrible! So do you have to find another resort or change your date or what? That is so unfair! I am sorry!!! | I need to change the resort. It really stinks cause lots of my FI family members already booked all inclusive packages with the Marriott, but they are going to cancel.
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01-29-2008, 06:18 PM
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#9 | | Irie Wife
Join Date: Jan 2007 Age: 29 Location: Los Angeles, CA Wedding Date: June 2, 2007 Wedding Location: Las Caletas, Mexico
Posts: 7,098
Points: 15,036.46
Bank: 1,820,244.15
Total Points: 1,835,280.61 Donate
karma: 9 | Re: So mad at CasaMagna Marriott!!!!
That's just awful Yari. Wow! Do you have another hotel in mind? Let me know if you need help finding places, so sorry  | |
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01-29-2008, 06:30 PM
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#10 | | VIP Member
Join Date: Dec 2007 Age: 31 Location: Round Lake, IL Wedding Date: November 8 2008 Wedding Location: Dreams Cancun
Posts: 2,783
Points: 4,669.23
Bank: 38,999.05
Total Points: 43,668.28 Donate
karma: 3 | Re: So mad at CasaMagna Marriott!!!!
What? A larger party is coming so they had to release your rooms? That is awful!!!! I hope you find somewhere that makes you happy!!
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